Littelfuse is one of America’s Best Mid-Sized Companies (Forbes) and has been named one of the Best Places to Work in Illinois (Best Companies Group) for 11 consecutive years. With its global headquarters in Chicago, Illinois, USA, Littelfuse is a leading, global manufacturer of electronic components serving more than 100,000 end customers across industrial, transportation, and electronics end markets. We have more than 17,000 employees with operations in 15 countries. From semiconductors to sensors… switches to fuses and more… we produce billions of electronic components that help our customers empower a sustainable, connected, and safer world. In 2021, Littelfuse had net sales of $2.1 billion. Littelfuse is looking for a Product Quality Engineer to join our Quality team. In this role you will analyse customer claims, address production concerns, and drive continuous improvement to prevent future issues. You'll have the opportunity manage product documentation, conduct process audits, and handle other tasks assigned by management. This is an on-site position based on-site in Dole, reporting directly to the Quality Manager. About the job: Analyze customer claims and issues, prepare engineering reports, and present findings Implement continuous improvement strategies in production to proactively prevent potential customer complaints and provide guidance on part acceptability and quality standards Update, revise, and create product documentation as needed Conduct customer and internal process audits, prepare reports, and track corrective actions to completion Actively participate in new product and process development meetings, addressing and resolving quality issues Perform other quality-related tasks assigned by management About you: Bachelor’s degree in Electronics Engineering, Physics or related field At least 5 years of experience in quality department preferably in electronics, automotive or similar field Familiar with FMEA, APQP and PPAP processes Proven experience in problem-solving methods such as 5M, 5P, and 8D High level of verbal and written communication skills in English language Excellent problem-solving, communication, and documentation skills Clear and effective communication skills Strong technical and analytical skills with high attention to detail Littelfuse strives to empower associate growth and development in a culture of ongoing collaboration and respect for diverse global perspectives and expertise. Our Core Values – Respect, Customer Focus, Agility, Collaboration – support us in our mission to improve the safety, reliability, and performance of our customers’ products that use electrical energy. We are an equal opportunity employer that takes pride in giving every associate the means and courage to make a difference – everywhere, every day. We offer a variety of benefits, including accident insurance, flexible working hours as well as development opportunities like internal Lean Six Sigma Certification. #LI-DB9 Our humble roots date back to 1927, where, in the back of a garage on Chicago’s northside, our founder, Edward Sundt, developed a small, fast-acting, protective fuse for use in sensitive test meters. Sundt wanted to call his new company producing these small fuses, “Little Fuse,” but wasn’t allowed to trademark two such common words. So, instead he went with the one-word, misspelled “Littelfuse.” For more than 95 years, Littelfuse has pioneered innovative products that help empower a sustainable, connected, and safer world. With the ever-evolving electrification and electronification of customer applications, our product technologies are closely linked to sustainable applications such as electric vehicles and EV charging infrastructure, renewable energy and energy storage, factory automation, power management and more. Throughout our history, our people have been the foundation of our success — and that remains true today. Now more than ever, our bright and talented people are a strategic advantage for the company. From the production line to the engineering lab, the office or distribution center, Littelfuse people are an important part of a diverse, talented team of the best and brightest in the industry. While Littelfuse has experienced tremendous growth in recent years, we still maintain a small-company, entrepreneurial approach where your efforts will drive our culture, our business, and the overall success of the organization. No matter where you work or what you do, your contributions will make a difference at Littelfuse — everywhere, every day. Littelfuse is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, and/or any other protected class under federal, state, or local law.