Product Manager

Product Manager Department: Product Employment Type: Full Time Location: United Kingdom Reporting To: Chief Technology Officer Description Hi 👋 I’m Bill, CTO at Pinpoint. We’re a high-growth HR tech startup building and selling software that helps in-house recruitment teams attract, hire, and onboard the right talent. Today, we have a strong foundation in place, with a mature product, rapid growth, strong product-market fit, and happy customers. With that growth comes more complexity — across customers, workflows, and teams. To keep scaling well, we’re expanding our Product team and moving to a vertical squad model: small, focused groups that own a specific area of the platform end-to-end. Each squad includes a Product Manager (that’s you), a Designer, and 2–5 Engineers. In this role, you’ll fully own one of those verticals — shaping strategy, making fast, informed decisions, and leading discovery and delivery in partnership with engineering and design. You won’t just manage a roadmap. You’ll create clarity, drive alignment, and be accountable for outcomes — not just outputs. You’ll also play a key role in enabling the business — helping teams like Sales, Success, and Support understand what’s changing, why it matters, and how to communicate it clearly. The fine print (but way more exciting): This is a remote role based in the U.K., with a few in-person team meetups each year. Our HQ is in Jersey, UK, and our 80-person team is spread across the U.K. and U.S Our Product & Engineering team is 26 people today across the U.K. and EU with plans to expand significantly in 2026 We’re looking for people who’ve worked at startups like ours — or companies slightly ahead of where we are today — and are excited about helping us grow into the next phase. Regarding salary—we’re flexible. This is an important hire, and finding the right people matters most. We’ll talk through expectations early and make sure we’re fully aligned before final stages. No surprises Our values actually matter here. We hire people who reflect them in how they work, collaborate, and make decisions About the Role Product Strategy: Define and maintain a clear strategy, vision, and narrative for your vertical; translate company goals into measurable product goals, KPIs, and north-star metrics; ensure your area supports broader platform and company objectives Product Discovery: Lead customer and internal interviews, research, and analysis; leverage usage analytics, competitive insights, and market trends; identify high-value problems and opportunities using evidence, not assumptions Requirements & Specifications: Write clear specs, user stories, acceptance criteria, and success metrics; ensure engineering and design understand the “why” behind each requirement; maintain a well-documented, healthy backlog Prioritisation & Decision-Making: Use frameworks such as RICE or MoSCoW to make transparent prioritisation decisions; balance customer value, technical complexity, business impact, and strategic alignment; make and defend tough calls with clarity Design & Delivery Oversight: Lead direction, sequencing, and delivery within the squad; understand architecture, constraints, and trade-offs; ensure shipped work solves real problems — not just matches a spec Go-to-Market & Internal Enablement: Create supporting materials (release notes, help guides, one-pagers, internal docs) and lead product briefings to enable Sales, Success, and Support. Help them understand what’s shipping, why it matters, and how to position it clearly with customers. Continuous Improvement: Monitor adoption, performance, reliability, and feedback; drive iterative improvements; own the long-term clarity and consistency of your product area Process & Team Leadership: Run the operating rhythms for your vertical (refinement, planning, reviews, release coordination); keep your squad predictable, unblocked, and aligned; partner with engineering and design leads for technical quality and consistency Tech stack: Figma, Linear. Fibery, Dovetail, Google Workspace, Notion, Slack About You 3+ years in B2B SaaS Product Management with true end-to-end ownership — shaping strategy, leading discovery, and delivering meaningful outcomes in ambiguous, high-growth environments. Strong product ownership mindset — accountable for outcomes, able to balance customer needs, technical constraints, commercial impact, and internal enablement. Confident, authoritative decision-maker — influences stakeholders, navigates strong opinions, and drives alignment across engineering, design, CS, sales, and marketing. Excellent communicator — clear, concise, structured, and able to create clarity quickly for technical and non-technical audiences. Skilled in discovery — customer interviews, usability testing, data analysis, insight synthesis, and defining problems (not just validating solutions). High technical literacy — understands architecture, workflows, constraints, and trade-offs; capable of partnering deeply with engineering. Data-driven operator — uses evidence to guide prioritisation, decision-making, and measurement. Credible product representative — able to clearly articulate value, strategy, and product reasoning to customers, partners, and internal teams. What Does Success Look Like? Day 30 Understand your vertical — workflows, architecture, risks, and gaps Update core documentation Start customer and internal discovery Build strong working relationships with engineering and design Align early with key cross-functional teams Day 60 Publish a validated 3-month roadmap Have two projects fully specified and ready for engineering Run structured feedback sessions with CS and Sales Stand up basic usage dashboards Draft your initial strategy Establish clear operating rhythms for your squad Day 90 Deliver your first project end-to-end, including docs and training Run the product process autonomously Present a clear strategy and roadmap to leadership Ensure required data is being captured Own backlog hygiene and maintain predictable squad cadence 6 Months Maintain a clear, prioritised 6-month roadmap Be the internal expert for your vertical Keep documentation current Enable your squad to deliver independently What We Offer We want Pinpoint to be the best place you’ve ever worked—somewhere you feel valued, supported, and excited to grow. Here’s what you’ll get: 🩺 Gold-plated healthcare – The best medical, dental, and optical coverage money can buy. We’ve got you (and your family) covered 🏝️ Unlimited holidays – Work-life balance matters. Take the time you need to rest, recharge, and enjoy life 🧠 Mental health support – Unlimited, immediate access to professional counseling through Spill—because your well-being comes first 💰 Retirement matching – A competitive plan to help you hit your long-term financial goals 🌍 Remote-first culture – Work where you're most productive. As a remote-first team, we prioritize flexibility and trust 📈 Meaningful equity – You’re helping build something special, and you should share in its success 👶 Generous parental leave – Up to 16 weeks of fully paid leave to support new parents 📚 Learning budget – Annual funds for courses, books, or anything else that fuels your personal and professional growth 💻 Top-of-the-line equipment – MacBook Pro, 4K monitors, and all the right tools to do your best work 🤝 A team that’s got your back – Smart, driven, kind people who want you to succeed, our clients to be wowed, and our business to grow A detailed overview of our benefits can be found here.