nCino offers exciting career opportunities for individuals who want to join the worldwide leader in cloud banking. The Principal Solution Services Manager will be responsible for scoping and estimating all nCino-led projects in the Community and Regional institution space. This services manager will be responsible for telling the Professional Services story, assessing the needs and requirements of prospective and existing nCino customers and then crafting a Statement of Work and proposal document that outlines the implementation approach that best meets a customer’s needs and requirements. Responsibilities Lead the scoping and estimation efforts with all prospective and existing nCino customers in the Community and Regional space Design an implementation approach, craft Statement of Work documents and present the professional services proposal and story to clients Share best practices with prospective and existing clients on how to best implement and adopt nCino features and functionality Maintain an accurate forecast, pipeline and manage all components for Services opportunities Build a project budget that will be the baseline for the Professional Services implementation Manage the handoff between Sales and Professional services for all Community and Regional deals Develop and execute strategies to sell new Professional Services offerings to nCino’s growing customer base Support the Community and Regional sales team as they close large, complex business-to-business transactions Leverage AI tools and techniques to enhance work efficiency and optimize business operations by automating routine tasks to improve accuracy, save time, and minimize errors. Utilize AI-driven insights to refine decision-making, elevate customer experience, and boost team productivity while ensuring its application provides measurable value, driving innovation and smarter ways of working. Stay informed on AI advancements to drive continuous learning and scalable growth opportunities. Qualifications Required: Bachelor’s degree 6+ years’ experience as a consultant or business analyst in a fast-paced environment with demonstrated record of excellence Flexible problem-solver who will thrive in nCino’s rapidly changing, collaborative, entrepreneurial environment Ability to work with multiple groups across reporting lines Ready to travel to client locations as required to accomplish and exceed Professional Services revenue targets Travel requirements – up to 25% Desired: Graduate degree Salesforce experience, knowledge of the platform Process reengineering background Banking experience If you thrive in a high-energy, entrepreneurial environment, we invite you to share your passion, ideas and excitement at nCino. nCino provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, genetics or other protected groups. In addition to federal law requirements, nCino complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. nCino is committed to the full inclusion of all qualified individuals. As part of this commitment, nCino will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at recruiting@ncino.com. Our commitment to inclusion and equality includes a strong belief that the diversity of our team is instrumental to our success. We strive to create workplaces where employees are empowered to bring their authentic selves to work. There’s a simple reason nCino has been named both the #1 Fintech to Work For and recognized as the market’s top Commercial Loan Operating System. We know great technology doesn’t build itself, implement itself, or sell itself, so we focus on hiring the best talent in the world and trusting them to do their best work. The results speak for themselves: our revolutionary Bank Operating System has changed the financial services industry by helping bankers lend with confidence, efficiency and transparency, while better engaging with their customers. Transforming how financial institutions operate through innovation, reputation and speed, nCino works with more than 1,100 financial institutions globally whose assets range in size from $30 million to $2 trillion. A proven leader, nCino is part of the Forbes Cloud 100, and one of the Top Company Cultures by Entrepreneur Magazine.