***Location: London, or elsewhere in the UK with easy access to an international airport*** About the Role We’re building the strategic advisory arm of Backbase, sitting at the intersection of financial services and digital transformation. As a Principal Consultant, you will lead high-impact engagements with our most strategic clients - top-tier to mid-sized banks and credit unions - crafting value-driven transformation strategies enabled by the Backbase Platform.You are both a seasoned strategy consultant and a commercial thought partner. Your ability to turn executive conversations into actionable digital banking roadmaps and compelling business cases makes you a trusted advisor to CxOs. -------------------------------------------------------------------------------- What You’ll Do • Executive Engagements & Value Strategy: • Lead strategic customer engagements with a focus on digital transformation, articulating how Backbase drives business outcomes. • Craft compelling business cases and value narratives supported by financial modeling and executive-ready storytelling. • Facilitate workshops and discovery sessions to uncover business needs, define impact metrics, and co-create transformation roadmaps. • Thought Leadership & Enablement: • Stay on top of market trends in digital banking and share insights to influence both internal stakeholders and customer strategies. • Develop reusable frameworks, toolkits, and value messaging to scale the impact of the Value Consulting function across sales, customer success, and product marketing. • Commercial Collaboration: • Partner closely with Sales, Solution Engineering, and Customer Success to shape strategic pursuits and drive deal velocity through value-based selling. • Translate complex business challenges into clear, differentiated value propositions aligned with Backbase’s platform capabilities. • Operational Excellence: • Own strategic projects from ideation to delivery, ensuring quality outcomes with measurable business impact. • Continuously refine consulting assets, benchmark libraries, and case studies to improve scalability and consistency. Who You Are • 8+ years of experience in digital strategy consulting, ideally from top-tier strategy firms or digital boutiques; experience in SaaS or financial services is a strong plus. • Proven expertise in building financial models, business cases, and ROI analysis with executive-ready deliverables. • Skilled in customer journey mapping, design-led workshops, and facilitating strategic decision-making at the C-level. • Deep understanding of customer-centric methodologies such as design thinking, lean startup, agile transformation, and ecosystem design. • Executive presence with excellent communication and storytelling skills—you command the room and simplify the complex. • Entrepreneurial mindset, intellectually curious, highly adaptable, and results-oriented. Why Backbase?This is not a traditional consulting role. You’ll join a high-performing team building the strategic GTM layer of a category-defining platform company. You’ll help shape how digital banking is reimagined globally—powered by value-first thinking and transformational partnerships.