Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Summary Working with the direction of the Compounding Quality and Compliance Coordinator, this individual will continue to help advance and optimize our efforts for continuous improvement in medication compounding (sterile and non-sterile), participating in staff education and training, competencies, audits and quality improvement activities, facility maintenance, documentation, and vendor management. The individual must display leadership skills by demonstrating accountability, initiative, and responsibility as it relates to the care areas and the clinical and operational staff served. Reference standards include the MGH Pharmacy Policy and Procedure Manual, the U.S. Pharmacopeia Convention (USP), The Joint Commission accreditation standards (TJC), and state and federal regulations. - Compounding Quality and Compliance (with direction from Compounding Quality and Compliance Coordinator): Participate in quarterly audits of pharmacy compounding areas, inclusive of facility review, technician observation, and employee interview to assure compliance with regulatory requirements and departmental policies. - Assist managers and supervisors on plans after audit results, survey and inspection findings, identifying opportunities for process improvement efforts, facility changes, or additional employee education - Provide compounding orientation and training of new staff, including MGH competency checklists and media fill / glove fingertip testing Ensure compounding staff are rescheduled for biannual or annual competency assessments on time. - Provide any group and individual training on techniques and departmental procedures as the need arises. - Participate in the incubation, assessment, and read of media samples. - Assist with vendor scheduling and onsite management of monthly environmental monitoring, biannual room and hood certifications, building and grounds personnel, and any additional vendors as need arises. - Review vendor invoices to ensure services match invoiced payment requested, and file in appropriate shared drive location. - Alerts area leadership to known inconsistencies and follows up with vendors. Review all documentation (EM reports, certification reports, etc) and file in appropriate shared drives for each pharmacy area Track compliance of metrics on the Pharmacy Compounding Compliance Dashboard. - Assist in the review or creation of compounding policies and procedures for the organization. - Participate in pharmacy committees to review compounding standards and processes across sites and ensure standardized process are used across practice sites. -Travel to offsite compounding areas (Waltham, Danvers, Newton-Wellesley Cancer Center) is necessary for audits, and may be required as other opportunities arise. - Assists in educating Pharmacy staff in quality assurance techniques, medication compliance standards and Quality Assurance Process Improvement (QAPI) activities. - Develops and enforces policies and procedures related to quality and compliance and ensures they are updated, understood, and followed by staff - Additional duties as assigned and/or as opportunities arise. Qualifications Education High School Diploma or Equivalent required and Associate's Degree Related Field of Study preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Pharmacy Technician [State License] - Generic - HR Only required Pharmacy Technician Certification [CPhT] - Pharmacy Technician Certification Board (PTCB) required Experience Pharmacy Technician experience 3-5 years required PTCB Certified Compounded Sterile Preparation Technician (CSPT) certification preferred Knowledge, Skills and Abilities - Attention to detail. - Proficient with standard PC software: Microsoft Excel, Word, PowerPoint. - Effective computer and keyboarding skills. - Working knowledge of pharmacy information and inventory systems. - Familiarity with pharmacy practice settings, legal requirements and limitations, prescription information and calculations, drug identification and generic equivalents, drug manufacturing, packaging and labeling information, and proper drug handling and storage practices. - Ability to manage several priorities and deadlines simultaneously. Additional Job Details (if applicable) Physical Requirements Standing Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Hybrid Work Location 90 Blossom Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $27.40 - $39.90/Hourly Grade 6 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. Combat disease. Hold a hand. Help people. Impact the world. Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.