The Opportunity Primary Responsibilities Work within a global people systems team responsible for the configuration and maintenance of all active modules within Workday. Operate as first-line support for Workday queries from across the firm by managing the Workday specialist queue in ServiceNow, escalating to functional leads as required. Support the production and maintenance of system training materials and guidance. Collaborate with the functional leads to address configuration needs across multiple modules, with a focus on recruiting enhancements. Identify opportunities to streamline processes or improve system usability. Share ideas with the team and participate in initiatives aimed at enhancing the employee experience through technology. Partner with internal IT teams, considering the downstream impact on systems. Participate in bi-annual Workday releases, performing regression testing, discovering new features, and communicating changes to key stakeholders. Provide testing support for people system projects across the team. Qualifications, Skills and Experience A minimum of one year's Workday experience, with a good understanding of Workday's Core HCM and Recruitment modules. Practical understanding of some additional Workday functional areas desirable (Compensation, Talent & Performance, Absence, Time Tracking, Payroll, Benefits). Strong organisational skills, with experience in operating incident management tools. Familiarity with Microsoft Office suite. Analytical approach to problem solving. Ability to work well within a global and sometimes virtual team. Understanding of HRIS process governance and operational frameworks. Good stakeholder management skills. Team Human Resources Working Pattern Full time Location London Contract type Fixed Term Contract Diversity & Inclusion We are committed to attracting people from all backgrounds and creating a respectful and inclusive culture where everyone thrives. We see this as essential to our success, including our ability to innovate and achieve sustained high performance. This is a key part of our Values—Human, Bold, and Outstanding. At Herbert Smith Freehills Kramer, we align your growth and ambition with ours. We invest in your personal and professional growth and support you to achieve your ambitions. And you share responsibility for playing a part in delivering the firm’s growth and ambition too. A leading global law firm, with over 6,000 people, we are in the world's largest markets, key financial centres and major growth hubs. We’re recognised leaders in demanding contentious matters, exacting regulatory work and complex public and private transactions. We’re immersed in the many challenges facing our clients. We’re invested and resourceful. We understand the part technology and digitalisation play in the delivery of legal services. We want to make a positive impact wherever in the world we operate. You’ll have the opportunity to engage with this with an open mind and curiosity. We are known for our diverse perspectives and renowned for our culture. Being human, bold and outstanding are more than our values: you’ll discover they are our lived experience. And by being ambitious for your growth and ours, we’ll achieve our goals together. Herbert Smith Freehills Kramer: Your growth. Our ambition.