Company Description Depop is the community-powered circular fashion marketplace where anyone can buy, sell and discover desirable secondhand fashion. With a community of over 35 million users, Depop is on a mission to make fashion circular, redefining fashion consumption. Founded in 2011, the company is headquartered in London, with offices in New York and Manchester, and in 2021 became a wholly-owned subsidiary of Etsy. Find out more at www.depop.com Our mission is to make fashion circular and to create an inclusive environment where everyone is welcome, no matter who they are or where they’re from. Just as our platform connects people globally, we believe our workplace should reflect the diversity of the communities we serve. We thrive on the power of different perspectives and experiences, knowing they drive innovation and bring us closer to our users. We’re proud to be an equal opportunity employer, providing employment opportunities without regard to age, ethnicity, religion or belief, gender identity, sex, sexual orientation, disability, pregnancy or maternity, marriage and civil partnership, or any other protected status. We’re continuously evolving our recruitment processes to ensure fairness and are open to accommodating any needs you might have. If, due to a disability, you need adjustments to complete the application, please let us know by sending an email with your name, the role to which you would like to apply, and the type of support you need to complete the application to adjustments@depop.com. For any other non-disability related questions, please reach out to our Talent Partners. TEAM OVERVIEW The P, C & I team’s mission is to deliver a mission-driven experience that empowers the People of Depop (PoD) to do their best work. As Depop continues its path to profitability and executes on its growth strategy, the P,C & I team is shaping a people strategy which will underpin this growth. The strategy (and the operations that underpin it) will ensure that Depop can grow scalably by building a culture of high performance and excellence, evolving organisational effectiveness and efficiency, and providing meaningful growth for our people. All the while, keeping the ‘uniquely Depop’ employee experience at the centre. ROLE As our People Operations Coordinator, you will play a key role in delivering a smooth and positive employee experience. This role is heavily focused on high-quality administration and supporting the end-to-end employee lifecycle - from onboarding to offboarding and everything in between. You’ll manage our shared People inbox, support contract and payroll administration, coordinate onboarding tasks, and keep our People systems accurate and organised. You’ll work closely with the People Operations Manager and collaborate with the broader People, Culture & Impact team to ensure we deliver a consistent, efficient, and people-centred service. This is an excellent opportunity for someone early in their HR career who wants to build strong foundational experience across People Operations, HR administration, and process improvement. RESPONSIBILITIES People Operations Administration Co-manage the shared People inbox, triaging and responding to queries with speed, accuracy, and empathy Support general HR administration, including preparing contracts, offer letters, employment changes, and reference requests Maintain accurate employee records across our HRIS systems (Workday), and other people team trackers, ensuring all new starter, mover, and leaver information is up to date Co-own the onboarding and induction experience, including running induction sessions, setting up system access, preparing documentation, and ensuring new starters have a smooth and welcoming introduction to the organisation. Assist with offboarding tasks, including issuing exit surveys and keeping People Partners informed of key themes Payroll & Benefits Support Support monthly payroll administration by collecting and maintaining accurate data (changes, allowances, leave updates, etc.) Help manage benefits administration, ensuring enrolments, changes, and new hire updates are processed correctly Data & Reporting Update and maintain People data across HRIS and other internal systems Support our People Analyst in generating routine People reports and dashboards, helping us improve data accuracy and insights Projects & Process Improvement Work with the People Operations Manager to identify opportunities to simplify and improve People processes Support People team projects such as documentation updates, policy reviews, onboarding improvements, and internal training coordination Help coordinate People-led events, workshops, and initiatives, gradually taking more ownership as you develop REQUIREMENTS Experience in HR or People administration (or a strong interest in starting a career in People Ops) Comfortable working with systems and accuracy when updating data A process-minded and improvement-oriented approach to work Strong written and verbal communication skills with a helpful, people-focused tone High attention to detail, organisation, and the ability to prioritise A collaborative mindset and desire to work as part of a supportive team Curious to learn about generalist HR, employment law basics, and best-practice People Ops as you grow Additional Information Health + Mental Wellbeing PMI and cash plan healthcare access with Bupa Subsidised counselling and coaching with Self Space Cycle to Work scheme with options from Evans or the Green Commute Initiative Employee Assistance Programme (EAP) for 24/7 confidential support Mental Health First Aiders across the business for support and signposting Work/Life Balance: 25 days annual leave with option to carry over up to 5 days 1 company-wide day off per quarter Impact hours: Up to 2 days additional paid leave per year for volunteering Fully paid 4 week sabbatical after completion of 5 years of consecutive service with Depop, to give you a chance to recharge or do something you love. Flexible Working: MyMode hybrid-working model with Flex, Office Based, and Remote options *role dependant All offices are dog-friendly Ability to work abroad for 4 weeks per year in UK tax treaty countries Family Life: 18 weeks of paid parental leave for full-time regular employees IVF leave, shared parental leave, and paid emergency parent/carer leave Learn + Grow: Budgets for conferences, learning subscriptions, and more Mentorship and programmes to upskill employees Your Future: Life Insurance (financial compensation of 3x your salary) Pension matching up to 6% of qualifying earnings Depop Extras: Employees enjoy free shipping on their Depop sales within the UK. Special milestones are celebrated with gifts and rewards! Depop is the community-powered fashion marketplace to buy and sell circular fashion, with over 30 million registered users in more than 150 countries. Depop is a place for anyone to discover and celebrate their style on their own terms, and to feel good about their fashion choices by extending the lives of millions of garments. The company was founded in 2011 and is headquartered in London with offices in Manchester and New York. Depop has approximately 400 employees dedicated to its mission of building the world’s most diverse progressive home of fashion, that’s kinder on the planet and kinder to people. In 2021, Depop became a wholly-owned subsidiary of Etsy - the global marketplace for unique and creative goods - and continues to operate as a standalone company. Want to learn more about life at Depop? We share life at Depop updates on our LinkedIn page, and you can also keep an eye on all our job opportunities on our careers page.