Patient Coordinator

We are seeking an experienced New Patient Coordinator for a growing solo

practice of orthopaedic surgery and sports medicine. Located in Pleasanton, the

practice is recognized for its cutting-edge approach to patient service, efficient

care and modern design.

The new patient coordinator interacts with new patients via the telephone to

prepare for their initial office visit. The coordinator will acquire all important

demographic and insurance information to input into electronic medical records.

They will be responsible for insurance benefit verification and communication of

such.

In addition, the coordinator will work in telephone reception, to serve the patients

in communication with the practice. They will be responsible for medical records

and disability forms.

The position will be a part-time position without benefits, approximately 25-30

hours per week. There will be potential for a full-time position in the future. Salary

will be based on experience.

Requirements for the position:

• Previous medical experience in an outpatient office setting is required.
• Attitude: enthusiastic, positive, ready to work and give best effort
• Communication skills: excellent in telephone communication
• Customer service: patient, providing personalized customer experience
• Work habits: Self starter, reliable, dedicated
• Internal Tempo: able to work in a fast-paced setting, able to multi-task
• Interpersonal skills: tactful, sincere, able to develop positive and productive
• working relationships with superiors and peers

Skills required:

• Experience in outpatient medical office setting
• Knowledge of medical insurance industry (PPO’s, Medicare, Work Comp)
• Knowledge of electronic health records and medical office software
• Excellent computer skills
• Knowledge of medical billing
• Knowledge of HIPAA regulations
• Knowledge of medical terminology
• Ability to type forty words per minute
• Ability to make quick mathematical computations and tabulation
• Ability to carry out oral and written instructions
• Knowledge of business English and spelling

To apply please email cover letter, resume and salary history to

angela@bellsportmed.com

Compensation Package

At BASS Medical Group, we understand that a comprehensive, high quality, and affordable health benefits program is now more essential than ever. The overall well-being of our employees is at the forefront of our focus. With this in mind, we offer our eligible employees a generous benefits program. 

Health & Welfare Benefits: Medical through Anthem Blue Cross PPO, Low-Cost Dental and Vision, Medical FSA & HSA. 

Retirement Savings & Income Security: Basic Life & AD&D Insurance, Long Term Disability, 401K plan with an employer contribution, Access to Financial Advisors, Identity Theft Program. 

Work/Life Balance Benefits: Paid Time Off and Company Paid holidays, Life Assistance Program, Commuter & Parking Benefits, Secure Travel Services, Healthy Rewards Program, Will Preparation Program, Additional perks to include discounts for Cellular phone and Gym memberships. 

Voluntary Benefits: Optional Life & AD&D Insurance, Aflac Supplemental Insurance, Pet Insurance 

Compensation will be based on experience 

Pay Scale/Ranges:

$21.00-$24.00/hour (and the hourly equivalent for salaried employees).*

*Employees actual pay rate will depend on a host of factors including, without limitation, job location, specialty, skillset, education, and experience. The patey scale/ranges shown are representative of the pay rates for the job title reflected above, but an employees actual pay rate will be determined on a case-by-case basis.