About us Founded in Toronto, ON, Canada in 1996, Combined Metal Industries (CMI) has quickly grown into a successful full-service metal recycling corporation servicing a strong core customer base in Canada with a presence in all Ferrous and Non-Ferrous markets across North America. As a leading partner to the Canadian manufacturing industry, CMI is transforming the Canadian marketplace with best environmental and quality management practices in all our processes and facilities. We are seeking a dynamic and organized individual to join our team. The ideal candidate will go beyond the traditional administrative tasks and play a key role in supporting various aspects of our operations. You will be responsible for providing a positive experience for internal and external customers. Key Responsibilities: Process and analyze data to ensure accuracy of information Manage and ensure the accuracy of records and documents Receive and respond to customer inquiries in a timely manner Coordinate and follow established processes Develop and maintain databases, spreadsheets, and other organizational tools Prepare and distribute documents, reports, and correspondence Back up to reception Perform other related duties as assigned. Position Requirements: High School Graduate Post-secondary education in an administration or business program is an asset Administrative experience is an asset Customer service oriented, possess tact and judgement in dealing with demanding customers. Ability and desire to learn, seeking growth in career and job function. Ability to work with little supervision. Possess problem analyses and solving skills including basic arithmetic computations. Excellent English communication skills. (written and verbal) Ability to proactively identify inefficiencies, escalating and proposing solutions. Intermediate computer skills with MS Word, Excel, PowerPoint and Outlook Must be able to respond to tight deadlines during regular and peak periods and to last-minute demands and requirements. Organized, detailed oriented, ability to prioritize tasks A few super cool things about us / what we offer: Competitive salary with an opportunity to realize a bonus based on performance Performance-based salary increases Comprehensive benefits CMI Academy seminars and workshops to accelerate your personal and professional development A great team to learn from and unlock growth and career opportunities An inclusive, friendly, and multi-cultural environment Progressive and approachable leadership team focused on winning and continuous improvement A commitment to your health and safety and those CMI impacts A chance to give back to the environment and contribute to sustainability