Seasonal (Seasonal) Operations leaders (aka ops managers) are responsible for upholding Ski Butlers customer service standards while managing the flow of day-to-day operations. More specifically, you will be responsible for leading a team of Ski Technicians and Team Leaders in their role. You will be responsible for reaching company goals including NPS, Revenue and Employee Satisfaction. No two days are the same as an operations leader! Adapting to the environment, managing expectations and leading by example are all qualities of highly effective leadership, especially in this role. We are looking for someone who has ownership, is self-motivated, driven to success, wants to grow this business and share in that success. Drivers License - All Certifications We love everything snow. The mountains, the skiing, the passion - it's who we are. It makes up our identity. We are looking for like-minded team members who are excited to spend a winter in the mountains and share their passion with our customers. Our Values: Service: Delivering legendary service Simple: Keep it simple Purposeful: Be purposeful in everything we do Curious: Be curious to continue learning and growing Give: Give back to our local communities With service to over 40+ resorts throughout North America and Europe, we make it easy for you to pick the market you want to live and work.