Description of responsabilities Communication Management: Opening and distributing emails between departments (Customer Service, Carriers, Production, Laboratory, Finance, etc.). Frequent communication via phone and email with clients, carriers, and colleagues. Logistics Planning: Organizing deliveries, scheduling appointments with carriers, and coordinating inter-warehouse transfers. Following up on material returns with clients and coordinating with warehouses or external stakeholders. Order Management (SAP): Creating, modifying, printing, and closing orders. Preparing delivery and customs documents. Filing, scanning, and transmitting documents. Material Tracking: Printing and preparing orders, checking product availability, coordinating with the laboratory. Entering and validating material movements in SAP, managing storage locations (after production or physical changes). Operations Support: Assisting warehouse supervisors, planning labels, creating manual orders, handling purchase requests for various departments, receiving orders and returns in SAP. Documentation and Procedures: Updating internal manuals, tracking training, producing reports (e.g., weight tickets), entering data in Excel. Rail Coordination (CN): Monitoring schedules and railcar orders. Carrier Service: Greeting drivers, verifying and collecting signatures on documents. Other Related Tasks: Participating in various administrative or logistics support activities as needed for operations. Education and experience · Diploma in Office Administration (DEP) or equivalent;· Minimum of 3 to 5 years of experience in a similar role;· Advanced proficiency in Microsoft Word and Excel;· Proficiency in English (spoken and written);· Bilingualism (spoken and written in French and English) is required;· In-depth knowledge of SAP is an asset.Competencies · Thrives on challenges and the scope of the task;· Demonstrates strong attention to detail;· Shows quick thinking and mental agility;· Professional and trustworthy;· Possesses strong intellectual curiosity;· Highly organized in work planning;· Shows initiative.