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Office Assistant

Lincoln Savings Bank
Full-time
On-site
Waterloo, Iowa, United States

Position Summary 

The Office Assistant provides general office support with a variety of reception and administrative activities for a specified location. This role is responsible for creating a welcoming environment for visitors, supporting internal departments, and ensuring smooth day-to-day operations. 

Duties and Responsibilities 

  • Greet and acknowledge all visitors to the location.
  • Provide general office support with a variety of administrative activities for all departments at the assigned location.
  • Support the call center as needed to answer incoming phone calls, determine purpose of calls, and forward to the appropriate area.
  • Assist with administrative functions including receiving and sorting mail, coordinating schedules, ordering office supplies, and handling communication in a confidential manner.
  • Coordinate meeting room reservations and follow up on facility needs.
  • Assist with photocopying, scanning, filing, and other administrative tasks as assigned.
  • Manage ordering and inventory of office supplies.
  • Assist with shareholder communications and documentation.
  • Coordinate office and event logistics including setup and supplies.
  • Assist in planning and organizing meetings and events.
  • Aid in facility management and coordination of maintenance requests.
  • Coordinate travel arrangements for the CEO, Executive Management Team (EMT), Board of Directors (BOD), and remote employees.
  • Support expense reimbursement processes.
  • Assist EMT with invoice submission to AP. 
  • Support various administrative tasks across departments.
  • Represent Lincoln Savings Bank in a positive light in all professional duties, including participation in civic, community, and networking events.
  • Perform other duties and responsibilities as defined by Management.

 

Knowledge, Skills and Abilities Required 

  • One year of administrative or customer service experience.
  • Excellent phone etiquette and verbal communication skills.
  • Ability to work with minimal supervision.
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint) and Adobe Acrobat.
  • Strong multitasking and organizational skills.
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