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Observability Engineer

Anglian Water Services
Full-time
On-site
Lincoln

From £43,000 per annum (depending on skills & experience) Full time / 37 hrs a week / Permanent Huntingdon or Lincoln - Hybrid Make every drop of your potential count. Join our team! We’re looking for an Observability Engineer to join our Digital, Data and Technology team to help us transform how we monitor and manage our services. In this pivotal role, you’ll design and implement observability solutions that provide real-time insight into the health, performance, and reliability of Anglian Water’s digital platforms and products. Your work will enable proactive incident detection, root cause analysis, and continuous improvement, embedding observability as a core engineering discipline across our organisation. What will you be doing as an Observability Engineer? Design and implement observability solutions (logs, metrics, traces) using tools such as Prometheus, Grafana, Elastic Stack, Azure Monitor, Dynatrace. Build dashboards, alerts, and visualisations aligned to user and business needs. Integrate observability tooling into CI/CD pipelines and infrastructure-as-code. Standardise tooling across teams and support automation of alert responses and root cause analysis. Collaborate with development, operations, and platform teams to define SLIs, SLOs, and error budgets. Conduct root cause analysis and post-incident reviews to drive improvements. Promote observability best practices and coach teams on interpreting telemetry data. What does it take to be an Observability Engineer? Proven experience in observability, monitoring, or telemetry engineering. Hands-on experience with observability tools and telemetry systems. Strong scripting and automation skills (e.g., Python, Bash). Background in SRE, DevOps, or infrastructure operations. Understanding of distributed systems and cloud-native architectures. Familiarity with infrastructure-as-code and CI/CD practices. Excellent collaboration and communication skills. Commitment to service reliability and operational excellence. As a valued employee, you’ll be entitled to: Double Matched Pension Scheme – matches your contributions up to 6% (up to 18% combined) Car Allowance 26 Days Annual Leave Personal private health care Annual bonus scheme Opportunity to volunteer and do unpaid work in the community Life Cover at 8x your salary Personal Accident cover – up to 5x your salary Flexible benefits to support your wellbeing and lifestyle Free parking at all offices, sites, and leisure parks We’re a purpose-led organisation committed to sustainability, innovation, and delivering long-term value for our customers and communities. As Observability Engineer, you’ll play a vital role in enabling service-aware development and operations, ensuring teams can see, measure, and respond to what their services are doing in real time. Inclusion at Anglian Water Join us and make a difference. We’re committed to creating a workplace that reflects the diversity of our customers and communities. We’re proud to support the Social Mobility Pledge, Race at Work Charter, Armed Forces Covenant (Gold), Disability Confident scheme, and the Women’s Utility Network. Closing date: 10/12/25 #loveeverydrop We are committed to reflect the diversity of the communities we serve in both our workforce and our supply chain partners to help us to understand and meet the needs of our customers. We are passionate and dedicated to the learning and development of our people, making sure they have the right skills and knowledge to be successful and to help achieve their potential. We want to give everyone equal access to our recruitment process. If you have a disability or long-term condition, including neurodiversity and mental health conditions, we’ll support you throughout your application, and make any adjustments to make sure your disability or long-term condition is not a barrier to recruitment. If you need any support, please get reach out to our team resourcing@anglianwater.co.uk’ To apply, you’ll need your up-to-date CV, we also recommend uploading a cover letter – tell us what has made you apply and what skills you can bring to the position. We will be in touch after your application has been reviewed, following the closing date. If you are offered a job with us, you’ll be subject to the relevant employment checks for your role, which could include references, driving licence check, DBS Check as well as your right to work in the UK. More information about how we look after and use your information can be found in our Privacy Notice. Become a part of Anglian Water’s future and join us on our journey as we live through our values to build trust, do the right thing, and are always exploring, to bring environmental and social prosperity to the region.

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