We are seeking a highly skilled Made to Measure (MTM) Specialist to join our flagship store on Old Bond Street, London.As an MTM Specialist, you will act as a true Brand Ambassador, delivering an exceptional experience to every client and driving the growth of the MTM business. Key Responsibilities Develop the MTM business in line with Corporate guidelines Support RTW sales while ensuring an excellent client experience Represent and promote the Brand with professionalism and passion Achieve and exceed MTM business objectives, contributing to the development and growth of the category Deliver a superior client journey, showcasing expertise in MTM and RTW products, and serving clients according to the Company Client Ceremony Build and nurture long-term relationships with clients through outstanding service Maintain store presentation and operational standards in line with company requirements Share product knowledge with passion, effectively conveying the values and vision of the company Requirements Solid background in luxury retail Minimum of 3 years’ experience in providing MTM services Proven sales skills, with strong focus on MTM products Excellent interpersonal and communication abilities, with a client-centric mindset Fluency in English; additional languages are a plus Self-motivated, with a positive attitude and refined selling techniques Strong team player with a collaborative approach