Job Details Level: Experienced Job Location: Femrite Campus - Madison, WI 53716 Position Title: Medical Assistant & Intake Specialist Location: Femrite Campus FLSA Status: Non-Exempt Reports To: Outpatient Services Clinic Manager Schedule: M–F, possible occasional evenings Position Summary The Medical Assistant & Intake Specialist plays a vital role in supporting patients through both clinical services and intake coordination. This position assists with medication management, patient visits, and injections while also serving as a key initial point of contact for individuals seeking mental health and substance use treatment services at Tellurian. Excellent communication, attention to detail, and comfort working in a fast-paced behavioral health environment are essential. Key Responsibilities Clinical & Medical Support Manage medication refill requests and PDMP review Pend medication orders for provider signature Assist with psychiatric long-acting injectable medications Conduct vitals, brief histories, and urine drug screens Perform TB tests and maintain medical supply inventory Confirm medication lists and refill needs during visits Patient Engagement Coordinate follow-up and appointment rescheduling Offer basic case management support Provide supportive interaction with patients in crisis when needed Intake & Admissions Answer inquiries from patients and referral sources Explain program services and screen for appropriateness Assist with intake scheduling and admissions coordination Verify insurance benefits and obtain prior authorizations Document thoroughly in EHR Administrative & Front Desk Support Scan/upload records and manage clinic faxes Provide front desk coverage when needed Support other Femrite programs within MA scope Qualifications Required Completion of MA program + CMA/RMA or ability to obtain Strong communication & organization skills Ability to work effectively with co-occurring disorders population Preferred Behavioral health or addictions care experience Experience with insurance verification and admissions