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Manager, Technical Support

Thermo Fisher Scientific
Full-time
On-site
Loughborough

Work Schedule Standard (Mon-Fri) Environmental Conditions Laboratory Setting, Office, Will work with hazardous/toxic materials Job Description Technical Support Manager Position Internal title: Technical Support Manager Direct Report To: Director, Plant/Site Group/ Division: Laboratory Products Group/Laboratory Chemicals Division Career Band: 7 Career track: Management Position Location: UK - Loughborough - Bishop Meadow Road Number of direct reports: 2 Join Thermo Fisher Scientific to impact the world positively by developing solutions for global challenges. How will you make an impact? Lead a technical team providing chemistry and process support for Chemical Manufacturing and Fill/Finish at LCD Loughborough, aiding in the transition to new facilities. What will you do? Lead a small, diverse team, transforming the site’s vision into an actionable plan. To play a vital support role in EHS matters, and to take on responsibility as required Translate the site vision and strategy into a technical team roadmap with goals and an executable plan Evaluate the suitability of raw materials for Plant use and provide processing methods where material fails first pass through the plant Investigate non-conformances, lead root cause analyses, and implement effective solutions. Collaborate with the Sales Team to assess methods and provide cost estimates for new products. Drive continuous improvement in process safety by improving batch instructions and SOPs. Support Sourcing and Procurement with expert mentorship on supplier specifications and testing methodologies. Develop product specifications and optimise product lifecycles in partnership with Product Management. Assist QC with data interpretation and contribute to HAZOP studies. Complete and authorize COSHH and risk assessments, advocating for team collaboration. Act as the Chemical Specialist in the development and establishment of a new facility. Build deep technical expertise in fractional distillation, lead GEMBA walks and audits, and spearhead Practical Process Improvement (PPI) initiatives. Ensure full alignment with ISO 9001 and ISO 14001 standards. How will you get here? Education Chemistry degree or equivalent experience (1st or 2:1) PhD or MSc or equivalent experience preferred Experience Minimum 5 years as a Development Chemist Line Management experience Demonstrable hands-on Chemistry practical skills Knowledge of analytical techniques, particularly HPLC, LC-MS, UV Experience of working on a COMAH site or in an ATEX environment is helpful Knowledge, Skills, Abilities Strong written, verbal, and presentation communication skills Ability to analyse complex issues to resolve underlying root cause Proficiency in regulatory requirements with capability to develop in-depth knowledge of Safety Laws and Regulations Must be willing to work in a hands-on capacity Strong drive to develop your career and progress within the business Physical Requirements / Work Environment This role is based on-site in Loughborough, UK. Thank you for your interest as you consider starting a new career journey with us. As the world leader in serving science, our colleagues develop critical solutions through innovation—and build rewarding careers. Discover their extraordinary stories and connection to our Mission to enable our customers to make the world healthier, cleaner and safer. Their work is a story of purpose. What story will you tell? Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of more than $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Thermo Fisher Scientific is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, creed, religion, color, national or ethnic origin, citizenship, sex, sexual orientation, gender identity and expression, genetic information, veteran status, age or disability status.

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