End Date Monday 08 December 2025 Salary Range £0 - £0 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary JOB TITLE: Manager - Reinvent Work with AI SALARY: £59,850 - £73,150 LOCATION(S): Bristol, Edinburgh, Halifax and Leeds HOURS: Full-time WORKING PATTERN: We have a hybrid work style. Employees spend 40% of their time, or two days per week, at an office location. Job Description About this Opportunity Are you passionate about shaping the future of work? Join us as to Reinvent Work with AI. This is a unique opportunity to: Drive end-to-end group-wide change: Refine ways of working to improve productivity, reengineer workflows and deliver a ways of working blueprint for an agentic organisation. Create impactful playbooks: Design, implement & evolve practical frameworks and playbooks. Deliver strategic project: Manage high-impact project across multiple workstreams, collaborating with cross-functional teams to deliver measurable outcomes. Champion innovation: Be at the forefront of AI ways of working, reengineering workflows, and supporting a culture of continuous improvement. This is an exciting time to join us as we accelerate AI adoption and design tomorrow’s requirements. If you thrive in ambiguity, love solving complex problems, and are eager to shape the future of work, we want to hear from you. What you’ll be doing E2E design & delivery of group-wide change. Designing and implementing practical frameworks, playbooks, and processes to Reinvent Work. This includes refining ways of working to boost productivity, reengineering workflows, and developing a working blueprint for an agentic organisation. Developing strategic plans and turning them into practical guidance. Creating content that encourages adoption and coordinating initiatives that embed new working throughout the organisation. Key Responsibilities Playbook Development & Business Design Develop and maintain detailed playbooks for operational excellence, process mapping, and future ways of working. Translate high-level designs into practical, scalable frameworks for teams. Continuously refine playbooks based on feedback and emerging best practices. Project Management & Coordination Lead projects and initiatives across the Refine, Reengineer, and Reimagine pillars. Coordinate cross-functional teams to deliver outcomes on time and within scope. Track progress, report on key metrics, and escalate risks where necessary. Analyses specified problems and issues to find the best solutions. Content Creation & Communication Develop clear, engaging content to support adoption of new processes and behaviours. Tailor messaging for different audiences, ensuring clarity and impact. Process Design & Operational Excellence Map current and future state processes, identifying opportunities for improvement and automation. Support systematic redesign of workflows to maximise efficiency and impact. Collaboration Work closely with business units, Chief Data & Analytics Office and teams across the Bank to co-design and deliver playbooks & content. Facilitate workshops and feedback sessions to ensure alignment and adoption. Change Management & Adoption Champion new ways of working, supporting colleagues through change. Monitor adoption, gather feedback, and iterate solutions for sustained impact. Why Lloyds Banking Group We’re on an exciting journey to transform our Group and the way we’re shaping finance for good. We’re focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you. What you'll need! Strong business design and process mapping capability. Proven experience in playbook and content creation. Project management skills with ability to coordinate multiple workstreams. Excellent written and verbal communication skills. Strong collaboration skills. Ability to work in ambiguity and adapt to evolving priorities. Curiosity – able to keep up to date on future work trends and best practices. And any experience of these would be really useful Experience with AI, digital transformation, or operational excellence. Knowledge of benchmarking and case study development. Experience in embedding cultural change and supporting inclusive workplaces. About working for us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we’re committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days’ holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies If you’re excited by the thought of becoming part of our team, get in touch. We’d love to hear from you. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers. Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future. Should you wish to contact us for any reason, please email us at: careers@lloydsbanking.com For more Flexible Working Options please use the free text search, e.g. job sharing, variable hours, to identify relevant matches.