The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience. Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you Tasks / Responsibilities Oversee and lead the delivery of the fund accounting, administration & AML service for close-ended funds, ensuring their accuracy and compliance with fund governing documents and regulatory guidance. Ensure full adherence to the prevailing control environment. Be a leading participant in the continuous development of our operating processes and procedures. Be an escalation point for technical queries from all relevant stakeholders. influence and work with various stakeholders to lead the risk, Cost and Control agenda for Group Translate strategy into an operational plan for delivery and provide oversight and guidance to ensure organisational leadership and day to day business running Work closely with other global functional leads across Operations and wider CRM and Product team Develop and foster key relationships within business / product line and promote an environment of personal development and continuous improvement Drive strategic dialogue across operations and businesses to prioritize key initiatives Proactively analyse and identify possible risks and issues within the organisation that could impact daily process and service delivery Ensure stakeholder awareness, engagement, and support through effective and timely communication Support the development of an environment where people management and development are top priority. Coaches’ direct reports and others in the organisation, as appropriate. Develop talent within the organisation and active diversity leader within the management team Actively supports Groups strategy, plans, and values, contributing to the achievement of a high-performance culture Acts as a role model for all employees Create, drive, evolve and sponsor franchise initiatives to leverage technology and business process management solutions to reduce operational process and drive exception-based business management Areas of key focus Performance analysis Analyze and report the performance and productivity of each team/region Examine and evaluating the Productivity of each Team Prepare internal reports for executive leadership Perform variance analysis to explain differences in performance and make improvements going forward Client Profitability Support the analysis, interpretation, reporting and presentation of data Ensure implementation of standardized processes and procedures Improve reporting processes Assist in Identifying cross/up sell opportunities in existing client base and maximise revenue for Apex Process development Review existing procedures, processes, and challenges to recommend where automation or improved processes could be implemented Analyze business from both senior management and operations team’s perspective to find adequate and effective solution design Support CRM team to ensure we have service level agreement agreed on fund accounting/deliverables for all clients Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners. About Apex Group We are dedicated to driving positive change in financial services while fuelling the growth and ambitions of asset managers, allocators, financial institutions, and family offices. Established in Bermuda in 2003, the Group has continually disrupted the asset serving industry through our investment in innovation and talent. Today, we set the pace in asset servicing and stand out for our unique single-source solution and unified cross asset-class platform which supports the entire value chain, harnesses leading innovative technology, and benefits from cross-jurisdictional expertise delivered by a long-standing management team and over 13,000 highly integrated professionals. We’re a people-powered business, and our people are full of ambition. Together, we’re inspired to lead the new era of data and tech enabled service. Bringing new products and services to market. Sharpening our client focus. Disrupting the market to exceed expectations. Innovating across a range of specialisms. With our focus on making a difference to our people, our planet and our society, you’ll experience more here than you would at most other companies. Prepare to accelerate. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. Positive change starts with you. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. The journey is yours to own. When you stretch yourself, you grow. We want you to explore ways of working that will see you thrive as part of something bigger. We’ll help you with a solid structure, challenging projects, vibrant networks, supportive colleagues and approachable leaders. All the things you need to own your unique journey. Find out more about us