Job Details Job Location: Dunmore, PA 18512 Who We Are: Founded in 1902, we have grown to meet the expanding financial needs of the communities we serve. Recognized both regionally and nationally for our exceptional client experience, we are an industry leader—embracing technology and continuously adding new products to best serve our clients. Why Work at Fidelity? For over a decade, Fidelity Bank has been ranked among the area’s top banks by local and national publications. We've also been recognized as one of the best places to work. A core part of our vision is to be the best bank for the community. In 2024, our bankers contributed more than 4,100 hours of volunteer service and helped donate over $1.6 million to nonprofit organizations across our markets. We're looking to hire top talent to join us in serving our community partners. Job Description: The Department Support Representative, based in Dunmore, PA, provides vital administrative and clerical support across departments such as HR, Loan Operations, and Mortgage. This role includes managing office tasks, maintaining personnel records, processing mail and packages, and greeting visitors to ensure a welcoming experience in line with the organization's core values. The representative also assists with mortgage documentation, logs performance data, coordinates interdepartmental tasks, and supports compliance efforts related to regulations like HMDA and the CRA. Proficiency with office equipment, attention to detail, excellent communication skills, and a strong sense of organization are essential, along with a commitment to fostering an inclusive and compliant workplace.