Techtronic Industries (TTI) is a world leader in cordless technology spanning power tools, accessories, hand tools, outdoor power equipment, as well as floorcare & cleaning products. Our focus is on end-users that range from professionals in the industrial, construction and infrastructure sectors to DIYers in home improvement, repair, and maintenance. TTI’s powerful brand portfolio includes MILWAUKEE®, RYOBI®, AEG® - recognized worldwide for their deep heritage and innovative product platforms of superior quality. The company maintains a global manufacturing and product development footprint, with record world-wide sales of approximately US$14.6 billion and around 49,000 employees in 2024. Hiring exceptional people is a top focus at TTI. This drives a high-performance culture across all levels of our organization and helps to achieve our vision of being number one in the industries we serve. Our unique high-speed decision-making process supports our acute focus on developing superior products and meeting high customer expectations. We view our winning culture as a competitive advantage that powers our growth. Join Ryobi UK as a Key Account Support! Are you ready to take your career to the next level? This is your opportunity to work in a dynamic and challenging National Account environment with a first-class product and sales team. At a time of significant company growth, you’ll have countless opportunities to excel; both personally and with your assigned national accounts. Why Join Us? – Our Benefits At TTi, we know our people are the key to our success. That’s why we offer a comprehensive benefits package, including: Free on-site parking at the office Non-contractual work-from-home option (after successful completion of first 3 months) 25 days holiday + bank holidays Private Medical & Dental Insurance Group Life Assurance Benefits Annual Gym Allowance Discounted Milwaukee, Ryobi & VAX products Access to our TTi Benefits Hub with discounts at major retailers Support towards Eye Sight Tests for DSE use On-site restaurant and coffee shop Employee Assistance Programme – confidential 24/7 helpline for wellbeing support Key Responsibilities Manage weekly customer orders and review stock status. Negotiate directly with customers to resolve account-related issues, including fines for stock availability. Maintain and update master account data information. Prepare and deliver monthly and quarterly management reports, including standardized sales performance analysis. Collaborate with cross-functional teams (supply chain, warehouse, and customer service) to ensure compliance with account-specific requirements and regulations. Communicate relevant updates to all departments to meet account expectations effectively. Support the day-to-day management of assigned accounts. Assist with project management. Carry out any ad-hoc tasks as required by your Line Manager. Skills & Experience Highly self-motivated with the ability to work independently, including occasional travel to customer head offices (when required). Minimum of 1 year’s experience in a sales environment. Strong proficiency in Excel and general computer literacy. SAP experience desirable. Excellent written and verbal communication skills. Organised with a methodical approach. Able to solve problems in a timely manner and work to deadlines. Able to multi-task effectively, working concurrently on several projects. Detail-oriented and enjoy analysing issues and finding the right approach. Able to direct, interact, and negotiate with colleagues from multiple departments. #LI-LR1 #LI-LD1 #TTI-EMEA #Ryobi-EMEA At TTI, we are committed to being an equal opportunity employer. We believe in creating a supportive environment where everyone can thrive and grow. If you're looking to join a forward-thinking company that values collaboration, innovation, and impact — we’d love to hear from you. Apply now and be part of something exciting! Visit https://www.ttigroup.com to find out more about us Techtronic Industries (TTI) is a fast-growing world leader in Power Tools, Accessories, Hand Tools, Outdoor Power Equipment, Floor Care and Appliances for Do-It-Yourselfer (DIY), professional and industrial users in the home improvement, repair, maintenance, construction and infrastructure industries. An unrelenting strategic focus on Powerful Brands, Innovative Products, Operational Excellence and Exceptional People drives our culture. • Brand loyalty is a cornerstone for sustainable growth and increased profitability. We highly regard and respect our brands and all of the end-users who invest their confidence in them. • TTI is delivering a tidal wave of change in multiple industries with its cordless technology leadership. Whether power tools, floorcare, or outdoor products. We believe in continually challenging accepted standards, exploiting, adapting, and improving technologies to create better products for higher-value brands. • Our operational excellence is the engine that provides the power to innovation. This means examining every single aspect of bringing a product to market and questioning how to improve the efficiency of even the smallest detail. • TTI understands that the greatest investment for every organization is in its people. At TTI, we invest heavily in developing current and future leaders. Filling the growing TTI management needs is the Leadership Development Program through aggressive university recruitment, training, and promotion ladder for high-potential talent. • Instilling ESG (Environmental Social Governance) best practices along our value chain drives TTI’s approach to sustainability in the way we operate, what we produce, how we source and the way we live. Sustainability is at the core of our business today and is the bedrock for both the development of our business.