Job Title Key Account Manager - South East Job Description Key Account Manager – South East district The Key Account Manager is responsible for leading the development and execution of strategic account plans for high-value clients within the NHS, ensuring alignment with business objectives and driving long-term growth. The role fosters deep relationships with senior stakeholders and implements complex sales and marketing initiatives, analyzing market trends to identify growth opportunities. The role monitors key performance indicators, ensure the completion of contracts with key accounts, and collaborates cross-functionally to resolve issues and enhance customer satisfaction. The role serves as the primary escalation point for key accounts and works under limited supervision. This is a field based role and you should be flexible to travel to customer sites in the South East area of England as required. Your role: Uses data to develop and execute strategic account plans for high-value clients, ensuring alignment with overall business objectives and driving long-term growth for the company. Have a strong understanding of finance and financial innovation Understand challenges facing the NHS and be able to develop strong relationships with key stakeholders at senior levels within Trusts, ICB’s and Networks Balance short term order intake demands with long term strategic development Be able to work in a matrix organisation and lead and inspire a team, with no direct reporting line, to achieve shared goals such as customer satisfaction Analyzes market trends and comprehensive customer data to identify new business opportunities, creating innovative strategies to capture and grow market share within assigned accounts. Monitors key performance indicators and financial metrics for key accounts, providing regular updates and insights to senior management to inform and guide strategic decisions, ensuring regular updates to sales data in the Customer Relationship Management System in line with Company policies and KPI's. Leads the creation and execution of customized sales presentations and proposals, effectively communicating the value proposition and competitive advantages of the company's offerings. • Serves as the primary escalation point for key accounts, addressing and managing the resolution of any critical issues promptly while maintaining strong client relationships and trust through proactive communication. • Acts as a mentor and coach to junior-level account managers, sharing expertise, providing strategic guidance, and fostering a culture of high performance and continuous learning within the team. • Ensures full compliance with Philips' business processes, quality standards, and regulatory requirements, maintaining the highest levels of business integrity and conduct, which safeguards the company's reputation. From a competitive salary, sales bonus and car to family friendly policies, flexible benefits and access to Philips University, a career at Philips comes with all sorts of wonderful benefits. Be sure to speak to your recruiter about all the benefits on offer. You’re right for this role if you have the following: Track record of sales delivery against targets in medical devices market, ideally alongside evidence of consultative solution selling Data Analysis & Interpretation Business Development and commercial acumen Market Research & Analysis Works under limited supervision and broad guidelines, regularly applying independent judgment on matters of significance to drive project success and compliance Customer Relationship Management (CRM) Account Strategies Regulatory Compliance Developing Proposals Sales Forecasting Bachelor's / Master's Degree in Business Administration, Marketing, Sales or equivalent Due to the role working in the healthcare environment, a standard DBS (Disclosure and Baring Service) criminal record check will be required for this role. If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here . About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others. Learn more about our business here Discover our rich and exciting history here Learn more about our purpose here About Philips UKI In the UK, we are recognised as a Disability Confident employer and are proud to be part of the Armed Forces Covenant & Mental Health at Work Commitment. We welcome all applicants including those from minority backgrounds, LGBTQIA+ and individuals living with a disability. Because we are at our best when you are, you can safely share any reasonable tools or adjustments needed during our recruitment process and beyond. We are committed to fostering a flexible work environment that is conducive to personal and professional growth and encourage open discussions around flexible working options to ensure we tailor a working arrangement suitable to individual needs while aligning with business goals. If you have specific flexible working requirements, please feel free to discuss these during these with your TA Partner. For more information, read our Inclusion and Diversity Policy and, to know more about your Human Rights, we encourage you to view this report. #LI-EU #LI-Field At Philips, we believe that every human matters. As a global health-tech leader, we focus on improving people’s health and wellbeing through meaningful innovation. The people who work here share our passion and are motivated to bring this purpose to life. For more than 130 years, we have been creating technologies and innovations that improve people's lives and support healthcare practitioners. Headquartered in the Netherlands and operating in more than 100 countries globally, we focus our advanced technology and deep clinical and consumer insights on Precision Diagnosis, Image Guided Therapy, Enterprise Informatics, Monitoring/ Connected Care, Sleep & Respiratory Care and Personal Health. Together, we deliver better care for more people because we believe that every human matters. That's why we're taking steps to create an environment where we acknowledge and embrace our differences and uniqueness and listen to and value each other's views. When people feel cared for and listened to, they bring their best qualities to work, leading to better collaboration, communication, innovation and success. It is the policy of Philips to provide equal employment and advancement opportunities to all qualified employees and applicants for employment without regard to race, color, religion, sex, pregnancy/childbirth or related medical conditions, age, ethnic or national origin, sexual orientation, gender identity or expression, physical or mental disability, genetic information, citizenship status, veteran or military status, marital or domestic partner status or any other characteristic protected by law. As an equal opportunity employer, Philips is committed to fostering a culture where all are treated with respect and professionalism. To ensure reasonable accommodations for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance. 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