Company: Finning Canada Number of Openings: 1 Worker Type: Permanent Position Overview: This position is responsible for handling a variety of parts sales duties including telephone and walk in parts sales orders as well as all facets of the parts ordering system. Job Description: Major Job Functions: Responsible for inventory integrity and accuracy in 2 locations Promote and demonstrate safe work practices Completing tasks that are assigned by supervisor/management Sourcing Cat and Non Cat parts and managing backorders Assist leadership and provide training and guidance to team members to ensure KPIs are met Responsible for Warehouse Snapshot. Keep aged red data to a min. by timely investigation and resolving inventory and customer order discrepancies. Monitor customer and shop orders over 15 days Monitor virtual locations Monitor incoming DOs and POs Resolve any put away and picking errors Maintain all core holding locations Keep Will call and HTC locations/ Orders up to date. Contact customers for verification and providing updates Monitor customer and shop orders over 15 days Inventory Counts: Create counts, investigate and resolve discrepancies in a timely manner Ensure monthly cycle counts are complete and goals are met Verify parts locations integrity Warehouse Mapping Investigate and resolve any shipment discrepancies including CAT, non-CAT, and internal branch shipments Work closely with buyers and planers to level low turning parts/ inventory Responsible for all returns such as CAT factory return and Rapid returns Complete Scrapping and and any stock LVL orders Supply ordering Support MSA (Process freight, Pick orders, Assist customers, Deliver parts to shop, Load/offload trucks) Credit releases on orders **Candidate selection will be based on previous experience, skills and knowledge and in compliance with the terms of the current Collective Agreement** Skills & Qualifications: Journeyperson Parts certification Previous experience working with customers and ordering parts Previous experience with inventory and data analysis Caterpillar parts product knowledge is an asset Experience working with Lawson, Service Information System (SIS) / Technical Marketing Information (TMI), Procure IT and Antares, CMIS, Parts Viz, Antares Team orientated with excellent organizational, interpersonal and communication skills Please note that any future shift changes that may occur will be made in accordance with the terms and conditions of the Collective Agreement. At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. About Us Finning is the world's largest Caterpillar dealer delivering unrivalled service for over 80 years. The company sells, rents and provides parts and service for equipment and engines to customers in various industries, including mining, construction, petroleum, forestry and a wide range of power systems applications. Finning employs approximately 14,500 people world-wide and operates in three geographies, with the head office in Vancouver, BC, Canada. OUR DIVISIONS Finning International Inc. is the corporate head office of the publicly traded corporation, which is listed on the Toronto Stock Exchange under the symbol: FTT. Finning Canada is the authorized dealer for Caterpillar products in British Columbia, Alberta, Saskatchewan, the Northwest Territories, and a portion of Nunavut. Finning South America is the authorized dealer for Caterpillar products in Chile, Argentina, and Bolivia. Finning UK and Ireland is the authorized dealer for Caterpillar products in the United Kingdom and Ireland. Rental of equipment is facilitated through the dealership locations as well as The Cat Rental Store locations in Finning Canada and Finning South America. OEM Remanufacturing - OEM, a Finning enterprise, is one of North America's most advanced engine and powertrain component remanufacturing providers and is located in Edmonton, Alberta.