Company ALPINE RACING LIMITED Job Description Alpine has an exciting opportunity to join the team as an IT Service Desk Technician. Reporting to the IT Service Desk Team Leader, you will be a vital part of our IT Department, providing dedicated 1st and 2nd line support to the entire Formula One Team. This hands-on role involves managing end-user devices, user accounts, and supporting a wide range of IT services and events across the business. The Role: You will be responsible for staffing the IT Service Desk during working hours, ensuring prompt and professional support to team members. You’ll manage hardware assets, coordinate with third-party suppliers for upgrades and support incidents, and oversee the onboarding and offboarding processes for new starters and leavers. Other key aspects of the role include: Installation and administration of user hardware and software Administration of Microsoft 365 and Office services Support for on-site team and marketing events Setup and support for meetings and video conferencing Creating and maintaining documentation to support IT operations You’ll play a key role in ensuring smooth day-to-day IT operations and contribute to the continuous improvement of our service delivery. The Person We’re looking for an enthusiastic, dynamic, and responsible individual with a strong desire to succeed and grow within the team. You should have a passion for delivering exceptional customer service, a positive attitude, and the ability to thrive under pressure. Key attributes include: Strong team ethic and a can-do attitude Excellent communication and sound written skills Willingness to learn new skills and progress professionally You should have experience and working knowledge of: Microsoft Windows 10/11 installation and support Microsoft Office Suite Microsoft 365 Services (Teams, Exchange, Admin Portal) Desktop and laptop hardware Microsoft Active Directory Microsoft Endpoint Manager: Configuration Manager You’ll benefit from: On-the-job training from senior staff Workshops across wider IT teams Corporate in-house training courses Formal external training opportunities Company pension scheme Free onsite gym Holiday buy-back scheme Subsidised restaurant Opportunities for remote working Private healthcare A leading training and mentoring programme And many other benefits designed to support your personal and professional growth This is a fantastic opportunity to join a fast-paced, high-performance environment and make a real impact within a world-class Formula One team. Applicants must be able to work in the UK. Job Family Information Technologies & Systems Renault Group is committed to creating an inclusive working environment and the conditions for each of us to bring their passion, perform to the full and grow, whilst being themselves. We find strength in our diversity and we are engaged to ensure equal employment opportunities regardless of race, colour, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, etc. If you have a disability or special need requiring layout of the workstation or work schedule, please let us know by completing this form. In order to follow in real time the evolution of your applications and to stay in touch with us, we invite you to create a candidate account. This will take you no more than a minute and will also make it easier for you to apply in the future. By submitting your CV or application, you authorise Renault Group to use and store information about you for the purposes of following up your application or future employment. This information will only be used by Renault Group companies as described in the Group Privacy Policy. BWT Alpine F1 Team conducts its day-to-day operations across two sites: Enstone, Oxfordshire, United Kingdom for its chassis development, and Viry-Châtillon, Paris, France for its Power Unit. Enstone Enstone has been the home of a Formula 1 team since 1992 when Benetton relocated to the Whiteways Technical Centre having taken over Toleman’s F1 entry. Renault bought out the Italian run team in 2000, on their way to winning the Formula 1 World Championship in 2005 and 2006. Going through various iterations over the years, Renault group CEO Luca de Meo made the decision ahead of the 2021 season to rebrand the team as part of the ‘Renaulution’ framework. Whiteways Technical Centre is located on the site of a former quarry. The low-lying ground meant that the buildings complied with the landscape restrictions in the Oxfordshire area, adjacent to the Cotswolds, which is known as “an area of outstanding, natural beauty”. Enstone is the heart of the team’s chassis operation and as of 2024, 987 people are employed at the Oxfordshire base, a growth of 21% since the Alpine rebrand in 2021. As well as chassis design and manufacturing facilities, Enstone includes gearbox development and integration, electronics, research and development, a wind tunnel, a driver in the loop simulator, race engineering offices, a paint shop and the home base of the race team. Viry-Châtillon On the other side of the Channel, Viry-Châtillon is the base of BWT Alpine F1 Team’s Power Unit design and development. Located just south of the French capital, the Viry site is half in size of Enstone at 25,300m2 and employs 500 people. The Formula 1 Power Unit is designed assembled and tested in Viry. Viry has been a long-standing site, beginning in 1969 as Gordini’s home, before housing Renault’s first Formula 1 entry, the R.S.01 in 1977. In the four decades since, the factory has seen extensive upgrades to combat the growing technology capabilities in motorsport racing. In more recent times, a new 4000m2 building was finalised in 2020 and opened in 2021 to accommodate the growing workforce. Two engine test benches, electric benches 14 and 15, were built in 2023 and a third new bench, bench 8 was started in 2023 and will be completed in 2024 as part of a project to update the current facilities. Enstone and Viry work closely together to ensure the best possible package between chassis and power unit for its Formula 1 charge. Alpine, a brand born from racing Alpine’s history dates back to 1955 when Jean Rédélé, a young man passionate about competition, formed the automotive brand. Fast forward nearly 70 years, and Alpine is now at the forefront of motor racing, competing alongside the elite in the FIA Formula 1 World Championship and the World Endurance Championship as well as many other motorsport disciplines. The original A110 road car was introduced in 1962 and, by the early 1970s, Alpine was a major force in topflight rally competition. In 1971, Alpine took the three steps on the podium of the world-famous Rallye Monte Carlo for the first time and later again in 1973. The company went on to win the World Rally Championship Manufacturers’ title later that year. Alpine achieved one of its most famous motorsport triumphs in 1978; overall victory at the 24 Hours of Le Mans. Filled with this racing passion and savoir-faire, the brand continued to release new and innovative road cars throughout the 70s and 80s, including the A310 V6 and the GTA. As soon as Alpine's relaunch in 2012 was announced, a competition programme was born to develop the brand's awareness. This commitment was underlined in endurance racing, which has enjoyed numerous successes on international circuits. Fast forward to 2021 and Alpine took its very first steps into the elite realms of Formula 1, after Luca de Meo announced the company’s decision to enter the series as the rebranded Alpine F1 Team. In 2024, the brand is reiterating its commitment to Formula 1, Endurance, Rally, Cup, GT and the SimRacing sphere through Esports. A busy calendar for 2024, punctuated by the FIA Formula 1 World Championship, the World Endurance Championship, the FFSA GT4 European Series, FFSA Championnat de France GT, the Championnat de France FFSA des Rallyes, but also by customer competitions organised by the brand, such as the Alpine Elf Rally Trophy on the road and the Alpine Elf Europa Cup on the track.