Heidelberg Materials UK (formerly Hanson UK) is one of the UK’s largest suppliers of construction materials, employing over 4,000 people and operating around 300 manufacturing sites in the UK. We are committed to building a more sustainable future and recognise that a diverse workforce is key to our growth and development. We aim to foster a culture that values openness, transparency and individual achievement. At the centre of our actions lies the responsibility for the environment. As the front runner on the path to carbon neutrality and circular economy in the building materials industry, we are working on sustainable building materials and solutions for the future. We enable new opportunities for our customers through digitalisation. Internal Sales Agent – Drive Growth, Deliver Excellence Location: Glasgow Salary:up to £35,000 Are you a confident communicator with a passion for sales and customer service? Do you thrive in a fast-paced environment where building relationships and delivering results are key? If so, we want to hear from you. Join our dynamic team as an Internal Sales Agent, where you’ll manage a portfolio of customers across a defined region, drive new business, and play a pivotal role in delivering a seamless commercial experience. What You’ll Be Doing Grow the Business: Proactively generate new leads and convert prospects through structured outbound calls. Customer Portfolio Management: Build strong relationships with existing customers, following a strategic call plan. Pricing & Market Insight: Price jobs within agreed guidelines and support market analysis with the DSM. Sales Administration: Handle enquiries, create accurate quotations, and manage customer interactions with professionalism and empathy. Order Management: Support order placement and ensure delivery expectations are met using our SAP system. Team Collaboration: Work closely with DSMs, CSC, and distribution teams to ensure a high level of customer satisfaction. What We’re Looking For Proven experience in sales or customer service, ideally within a commercial or industrial setting. Strong communication and negotiation skills. Ability to manage multiple tasks and priorities with accuracy and efficiency. A proactive mindset with a focus on delivering value to customers. Comfortable using digital systems and tools (SAP experience is a plus). Why Join Us? Be part of a supportive, high-performing team. Opportunity to develop your career within a leading materials business. Competitive salary and benefits package. Make a real impact on customer experience and business growth. Ready to take the next step? Apply now and help us shape the future of customer excellence. Why Join Us at Heidelberg Materials? At Heidelberg Materials, we don’t just offer jobs—we build careers. As a global leader in construction materials, we’re committed to innovation, sustainability, and, above all, our people. Rewards & Benefits We’re proud to be recognised as an Employer of Choice, with accreditations including: Armed Forces Covenant (Gold) | Disability Confident | 5% Club (Platinum) | Mates in Mind | Clear Assured | STEM Ambassador |MPQC Member Competitive Package: Salary, bonus incentives, generous pension, and life assurance Work-Life Balance: 27 days holiday (plus bank holidays), agile/flexible working, holiday purchase, and sabbatical options Family-Friendly Policies: Enhanced support for maternity, paternity, adoption, IVF, neonatal care, and menopause Inclusive Culture: Paid volunteering day and active employee communities (LGBTQ+, Women in STEM, Armed Forces, and more) Wellbeing & Development: Employee Assistance Programme, retail discounts, and continuous learning opportunities At Heidelberg Materials UK (previously known as Hanson UK) we strive to create an inclusive and respectful workplace where every individual can bring their unique skills and background to contribute to the success of our business. At Heidelberg Materials UK (previously known as Hanson UK), we understand that a diverse workforce is key to our growth and development, and we aim to foster a culture that values openness, transparency, and individual achievement. As part of our commitment to promoting diversity, we are actively working to encourage more individuals to consider careers within the construction industry. We believe in building a workplace that is dedicated to promoting inclusivity and diversity. If you're interested in joining our team, we encourage you to apply, even if your experience or skill set doesn't perfectly align with the job description. Creating a candidate home page is optional, when asked, but you can use this to quickly see the progress of your application(s). You may still be the right fit for this or other roles within our company. Heidelberg Materials is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here). Please contact Recruitment@uk.heidelbergmaterials.com for additional information or to request accommodations. We understand that women may face unique challenges in their careers, and we are committed to providing a supportive environment to help you thrive. Our family-friendly policies, such as enhanced maternity and parental leave, neonatal care, and adoption support, will provide you with the flexibility and support you need to balance your personal and professional commitments. We also offer a range of benefits, such as access to our Employee Assistance Program, trained mental health first aiders, discounted private medical benefits and much more, to ensure your wellbeing is prioritized.