Closing Date 2025-12-12 Job Title: Intensive Care Coordinator Job Type: Permanent Hours: 38 Location: Durrington Salary: Salary: Starting Salary £35k + 15% Shift Allowance Positions: x2 Are you ready to be the frontline defender of our most precious natural assets? In this pivotal role, you’ll lead the charge in protecting bathing waters, Sites of Special Scientific Interest (SSSIs), and other environmentally sensitive locations from potential pollutions. With climate pressures mounting and environmental risks evolving faster than ever, your expertise will be the difference between early intervention and ecological harm. This is not just a job—it’s a mission to safeguard the environment, preserve biodiversity, and ensure clean, safe water for communities and wildlife alike. If you're driven by purpose and thrive in high-stakes, data-driven environments, this is your opportunity to make a lasting impact. You will be expected to work in the Durrington as part of a shift team The Shift pattern is: 3 Days, 3 Stand-by, 4 Off 4 Days, 2 Stand-by, 4 Off 1 Stand-by, 3 Nights, 6 Off 1 Stand-by, 4 Nights, 7 Off This critical role focuses on risk scanning and early intervention across our highest-risk environmental sites, including: Bathing waters (in-season) SSSI (Sites of Special Scientific Interest) Sites flagged for Intensive Care by operational teams Wastewater treatment work focused on Final Effluent impact You’ll be at the forefront of protecting our most sensitive locations, ensuring that emerging risks are identified early and addressed swiftly through coordinated interventions. Key Responsibilities: Lead risk scanning activities across designated high-risk sites using data, site information, and environmental indicators. Implementing and supporting season focused requirements. Develop and maintain a risk profile for each Intensive Care entry, to include the exit strategy. Coordinate proactive interventions in response to early signs of pollution or environmental stress. Collaborate with field teams, process scientists, and wider operations to ensure accountability and timely action. Provide weekly updates and insights to Operations and senior stakeholders. Support continuous improvement of our Intensive Care strategy through lessons learned and innovation. Accountabilities: Risk Monitoring & Analysis – 20% Continuously scan high-risk sites using trending data, alarms, telemetry, and historical incident patterns. Identify emerging risks and potential failure modes before escalation. Use AI tools and predictive analytics to support early detection and prioritisation Proactive Intervention Planning – 20% Develop and ititiate containment strategies ahead of failure. Coordinate with field teams and control centres to deploy resources pre-emptively. Escalate risks to relevant teams with clear action plans and timelines. Data Integration & Insight Generation – 20% Integrate multiple data sources (e.g., SCADA, weather, asset condition, customer calls) to build a comprehensive risk picture. Maintain dashboards and visual tools to support situational awareness. Operational Coordination – 20% Act as a control point for prioritisation of response across Intensive Care Locations Liaise with mobile plant teams, contractors, and internal stakeholders to ensure rapid deployment. Performance Tracking & Closure – 10& Track all initiated interventions to ensure completion and effectiveness. Maintain audit trail of actions taken and outcomes achieved. Close the loop by reviewing post-incident data and refining future strategies Continuous Improvement – 5% Contribute to SOP development for common failure modes. Identify process inefficiencies and recommend improvements. Support trials and pilots to validate new approaches and technologies. Stakeholder Engagement – 5% Work closely with Operational Control, PCL’s, Incident Containment Lead and Operational Field Teams and Supply Chain resources Provide regular updates to leadership on risk trends and containment performance. Skills & Qualifications: Essential: Strong understanding of environmental risk management, particularly in water quality and pollution control. Experience working with bathing waters, SSSI sites, or similar sensitive environments. Analytical mindset with the ability to interpret complex data and translate it into actionable insights Environmental Risk Management: A strong understanding of environmental risk management, particularly in water quality and pollution control, is essential. Analytical Skills: The ability to interpret complex data and translate it into actionable insights is crucial. Communication and Coordination: Excellent communication and coordination skills across multidisciplinary teams are necessary. Essential Qualifications: A good level of education Relevant industrial experience Desirable Qualifications: Environmental linked qualification As well as a great salary package, we also offer the below benefits! 25 days annual leave + Bank Holidays Free annual flu jab and eye test vouchers Pension contributions up to 11% (depending on your contribution) An employee assistance program A network of sports and social clubs Company and performance-related bonus Life assurance equal to 4x salary Salary sacrifice electric car scheme (after 6 months service) Health Cash Plan Two paid volunteering days a year Occupational health service Discounts with over 800 popular retailers Digital GP service Study support may be available for job-related qualifications. Competitive maternity & paternity leave and flexible return to work options Cycle to work scheme. If you are an individual with a strong understanding of risk management, have the ability to undertake challenging conversations and drive positive change, we would love to hear from you! Does this opportunity excite you but you’re not 100% sure if you meet all the requirements for the role? Or are you concerned that ‘normal’ office hours aren’t possible given your personal circumstances? Whilst we can’t accommodate every flexible working request, we’ll try to find a practical solution. So why not engage with us and find out more about this role? Privacy Statement: Please note: If you are an existing Southern Water employee, you will need to confirm within your application that your manager is aware of your application. All applicants must be eligible to live and work in the UK. You will need to provide evidence of eligibility (e.g. a passport or long birth certificate and proof of NI) and current proof of address (dated within the last 3 months), will be required as part of the recruitment process. If you do not meet these criteria, your application will not be considered. Our purpose is big. Our impact is huge. And we know that every single one of us has the power, through our actions, to positively change society and the environment for good. It’s why careers with us have real meaning. Because, if you’re driven and ambitious, we can offer you huge opportunities for personal growth, professional development and constant innovation. Forever evolving. Forever focused on doing the right thing, we empower and encourage everyone to play to their strengths and to help us shape a fair and positive future for all. We believe in Water for Life. If you do too, Dive Right In. Our customers are at the heart of everything we do, because delivering water for life is our core purpose. To achieve this, we need 24/7 support in place to resolve incidents quickly and efficiently. All our employees understand the importance of out-of-hours incident support – because when problems appear, fixing them is our top priority. That’s why our people join together and support when and however needed to make sure our customers get the service they deserve. Joining the Southern Water family means you’ll become part of our incident support team. During your interview, your manager will speak to you about any incident support rotas that apply to your position. Does this opportunity excite you but you’re not 100% sure if you meet all the requirements for the role? Or are you concerned that ‘normal’ office hours aren’t possible given your personal circumstances? Whilst we can’t accommodate every flexible working request, we’ll try to find a practical solution. So why not engage with us and find out more about this role?