With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. Intelligent Automation Technical Lead The Position Strategic Analytics is a growing team at Arch that has established itself as a driving force in how the business is run. This is achieved through the implementation of real-time analytic and automation solutions that improve profitability and growth. To broaden its impact, the team has expanded its focus to deliver business-driven intelligent automation capabilities that combine internal/external data, Intelligent Document Processing to produce tangible value for the broader organization. This includes working with artificial intelligence/machine learning, computer vision, NLP, OCR/IDP, and algorithmic-based actions. As the Technical Lead of the Intelligent Automation practice, you will lead the development of end-to-end AI projects and provide high level technical oversight and guidance to the existing RPA team to improve digital operations. You will partner closely with the Intelligent Automation Business Lead and Head of Automation to design, develop, and implement AI solutions by applying the right mix of technologies across the underwriting and claims functions. You will manage and mentor offshore resources. This function will build and maintain a competitive advantage through increased speed and agility. Job Responsibilities Owning the technical delivery of intelligent automation solutions, working closely with the Business Engagement Lead to deliver value to business units Hands-on management of offshore intelligent automation technical resources Creating automation solution designs in line with industry best practices Understand and advise on intelligent automation cost optimisation, considering concepts such as tokenisation etc. Act as subject matter expert for intelligent automation solutions and their underlying technologies Design and execute technical and business focused proof-of-concepts to evaluate the business value of AI coordinating between data engineers/scientists, business partners and vendors Work with various teams to help create Arch’s AI Centre of Excellence Required Skills/Experience Proven history of people/project/thought leadership & collaboration Significant experience working within an analytics / automation role, with some / all of that time within the insurance industry Demonstrable experience in an Analytics/Automation management position Comfortable handling ambiguous concepts and breaking down complex problems into manageable pieces Excellent critical thinking skills in order to tackle complex data challenges Ability to communicate effectively to different target audiences Comfortable working in a fast paced and highly collaborative global team Flexibility – able to meet changing requirements and priorities Real world experience applying LLMs to a business problem Desired Skills/Experience P&C insurance business process analysis, process improvement and automation experience Experience leading multidisciplinary teams for delivering technology solutions Experience defining technology requirements designed to enhance business processes and business optimization Python development experience Education University degree in Computer Science, Engineering, Data Analytics, or equivalent quantitative disciplines Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn’t the right fit but you’re interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch’s Talent Acquisition team. 14101 Arch Europe Insurance Services Ltd Arch Capital Group Ltd. is a Bermuda-based specialty insurer that provides insurance, reinsurance and mortgage insurance on a worldwide basis. With a 20+-year track record of delivering results and a coveted position on the S&P 500 index, Arch is a great place to grow your career. Attention Job Seekers: Arch Capital Group Ltd. (Arch) and its affiliates take your interest in working here very seriously. Please be vigilant to fraudulent activity if you receive a communication or email asking you to submit any personal information. Do not send money or pass any details to someone suggesting they can provide employment with Arch. You should only enter your information into our official career portal. Please know the following about our interviewing and hiring practices. We never make job offers without a formal, in person, interview process. We never ask you to send money of any kind.