Guest Environment Houseperson CBC & Horizons Related Titles: Houseperson Reports to: Director of Guest Environment or Assistant Rooms Manager Supervises: No supervisory duties are included in this position Position Summary: The House Person is to maintain the cleanliness and appearance of the Coral Beach and Tennis Club and Horizons Rooms and Cottages, while following Club Standards and safety/security procedures. The Guest Environment House Person is responsible for deep cleaning assigned areas, restocking housekeeping supplies, assisting room attendants as needed; carrying out tasks in guest rooms that are specific to the house person, checking all equipment in guest rooms to ensure everything is in proper working order and any other appropriate assigned duties. Areas of responsibility include Rooms, Public areas, Laundry and Horizons rooms and cottages. Duties, Tasks and Responsibilities: Report for duty on time, sign for keys, ensure to have cell phone to respond to chat messages. Obtain golf cart and assignments. Obtain closet check list and linen bags from laundry. Distribute clean linen bags to assigned sections and unpack onto appropriate shelves. Replenish non-linen items in housekeeping closets as needed to stock par level. Attends am or pm housekeeping meeting promptly. Set-up any guest preferences for bed types – single, rollaway beds, pack ‘n plays, cribs. Guest supplies and kitchen set-ups. Pickup dirty linens from bins and in corridors at least three times a day. Pickup up garbage from closets and outside cottages. Maintain ice storage areas and storage areas. Restock towels in ladies and men’s locker rooms, fitness area, tennis, and squash. Assist with inventories linens and guest supplies and note discards in the logbook. Align all patio furniture on terraces and grass areas, pair like items, remove and report damaged items. Restock water in housekeeping area. Removing garbage in and outside the housekeeping offices. Sweep and mop storage areas, closets, office, laundry room, awnings etc. Maintains guest corridors by sweeping, mopping, dusting, washing doors, windows – frames and ledges, screens, door mats, hurricane shutters, lights, and fixtures. Guest room closets – wipe shelves, rod, clean light fixture Guest room windows – wash sills, windows, ledges, frames, and screens Guest room ceiling fans, vents, ac units, high beams Curtain rods to polish, replace or adjust curtain hooks to ensure they slide well. Complete cleaning on guest room balcony – sweep, mop, dust and clean – doors, screens, shutters. Lights, railings, walls, umbrellas, umbrella bases, chairs, tables, tables, and cushions – re-set area. Ensure to tie all pillows. Guest room bathroom – ceiling vents, high dust beams, ceiling fans, remove drain stopper and clean, light fixtures, windows, frames, mirror, shower rods, liners, curtains, and hooks. Kitchen, laundry, dining room and living room area – windows, doors, curtains and rods, high beams, ceiling fans and vents, ac units. Kitchen set-up – dishes, glassware, cutlery, pots, and pans Collect glass racks from housekeeping closets, take to kitchen to be washed and return clean glasses in racks to closets. Storm prep and clean up as needed. Secure patios, umbrellas and assist with clean up after storm, must report for duty after storm as requested. Buff floors - ability to use industrial machines as needed, i.e. power wash, extractors, floor stripping and auto scrubbers. Shampoo carpets as needed. Report any damage, burned-out light bulbs and plumbing problems to the Maintenance or Housekeeping managers. Call in work orders. Assist with inventory control and security. Lock and unlock assigned buildings; secure buildings when facilities are not in use; check for unlocked doors and windows and turn off lights. Take trash to dumpster. Handle recycling materials. Move furniture, equipment, supplies and tools as required. Clean walls throughout public areas, the rooms, and cottages. Conduct deep-cleaning projects, including power washing. Attend departmental staff meetings and safety meetings. Complete other appropriate assignments made by the Director of Guest Environment, or Assistant Rooms Managers. Skills/Knowledge: Knowledge of how to maintain, clean and preserve a wide variety of areas, furniture, fixtures, equipment surfaces and cleaning equipment. Follow proper instructions regarding the use of chemicals and supplies in a safe manner. Knowledge of and ability to perform required role in emergency situations. Attention to detail cleaning and ability to multi-task. Ability to communicate both verbally and in writing well and ability to multitask. Conduct inventories and able to work with numbers. Education and/or Experience: High School diploma or GED equivalent. One year of comparable work preferred. Licenses and Special Requirements: N/A Physical Demands and Work Environment: Use ladders when required as well as industrial cleaning equipment. Job has the potential to expose the employee to human blood or infectious materials. Must be physically fit and able to lift 50 lbs., able to do repetitive lifting, carrying, bending, stooping, reaching, climbing. Must have no allergies to dust or chemicals. Ability to work in all kinds of weather, heat, cold, rain and wind. I acknowledge receipt of my Job Description. I understand that I am responsible for reading and familiarizing myself with the information contained in this document. I understand that Coral Beach & Tennis Club expressly reserves the right to change and modify the duties from time to time without notice and will provide me with an up-to-date document.