Job Responsibilities Supervise and lead the golf services team, including training and scheduling. Manage reservations, venue operations, and guest inquiries. Ensure the cleanliness, maintenance, and organization of retail areas. Execute events, tournaments, and promotions to enhance guest experiences. Uphold operating procedures and service and safety standards, especially guest satisfaction. Resolve guest concerns promptly to maintain a high level of customer satisfaction. Critical Skills & Experience Requirements Prior experience in golf course management or related hospitality roles. Strong leadership and team management skills to guide and motivate staff. Exceptional customer service and communication abilities to create a welcoming environment. Proficiency in reservation software and basic computer skills. We could list all the perks & benefits that are uniquely Topgolf, but we bet you prefer to hear what it's like to work here directly from Playmakers. Have at it - Check out reviews, culture scores, awards, and so much more. 🤞 Our Promises to our Playmakers ✔ A PLAYFUL ENVIRONMENT where you can make new friends ✔ A SAFE PLACE where you can BE YOUR FULL SELF every day ✔ CLEAR DIRECTION and tools to do your job ✔ An opportunity TO LEARN & GROW ✔ To LISTEN & ACT when you speak up ✔ We will NEVER STOP IMPROVING Dealing with some stuff? We offer FREE Mental Health Benefits for everyone. https://www.comparably.com/companies/topgolf We believe in the Unlimited Power of Play and work hard to create Moments That Matter for Everyone. Join our Talent Network to get 1) Job Alerts and 2) Updates on things happening at Topgolf!