Head of Payment Operations

About the Role

We’re looking for an entrepreneurial and execution-driven Head of Payment Operations to lead all aspects of Remotepass’s fintech stack; including payments, cards, and future financial products. You’ll define and implement our fintech roadmap, drive product innovation, manage strategic partnerships, and ensure world-class reliability and compliance.

You’ll collaborate closely with Product, Engineering, and Compliance to deliver scalable and efficient financial systems that support thousands of global users and empower our next phase of growth.

Key Responsibilities

• Define and execute the overall fintech strategy, roadmap, and operating model.
• Lead fintech product development across payments (pay-ins/pay-outs), cards, and future products.
• Build and manage strategic partnerships with banks, PSPs, and fintech infrastructure providers.
• Negotiate commercial terms and identify opportunities for innovation and cost optimization.
• Develop scalable operations for payment execution, reconciliation, vendor management and risk management.
• Partner with Compliance and Legal to ensure adherence to AML, licensing, and regulatory frameworks.
• Oversee analytics and P&L across all fintech products; use data to drive performance improvements.
• Partner with Product and Engineering to automate processes, launch new fintech capabilities, and improve user experience.
• Ensure reliability, resilience, and operational integrity of all payment systems and infrastructure (business continuity, disaster recovery, SLA monitoring).
• Build, lead and mentor the fintech/payments team, set objectives, monitor performance, cultivate a culture of operational excellence, innovation and accountability.
   

Requirements

• 8+ years of experience in payments/fintech operations and product, including global pay-ins/pay-outs, wallets, cross-border flows.
• Demonstrable track record of building and scaling fintech or payments programs (including vendor partnerships, cost optimisation, metrics that improved performance).
• Deep understanding of payments ecosystem (PSPs, acquirers, issuing processors, payout networks, FX, settlement), regulatory/licensing frameworks (AML, KYC, payments licence regimes).
• Experience negotiating and managing relationships with financial institutions.
• Excellent analytical, commercial, and strategic thinking skills.
• Deep familiarity with compliance, risk, and licensing in fintech.
• Track record of building and leading high-performing teams.

Benefits

• Fully remote, work from anywhere 
• Competitive compensation and performance-based bonus
• Stock options and premium health insurance
• Opportunity to shape the fintech backbone of a fast-growing global company