Front Of House Receptionist

Front Of House Receptionist Role Overview The Front of House Receptionist will be the face of building, bringing experience from a 5-star service background (hotels, corporate, or airlines). The ideal candidate will demonstrate best-in-class hosting skills, consistently exceeding expectations to deliver a premium experience for all guests, clients, and VIPs visiting the customer suite.This role is crucial in creating a welcoming, polished, and professional environment, ensuring seamless service and memorable guest interactions. The successful candidate will exude confidence, discretion, and professionalism while thriving in high-pressure, fast-paced environments. Key ResponsibilitiesVisitor & Guest Experience​Greet and welcome guests warmly, ensuring a first-class experience for every visitor.Managing VIP arrivals and departures, ensuring seamless and personalised service.Arrange taxis for guests when required.​Meeting Room ManagementManage meeting room bookings, ensuring supplies are stocked and the space is prepared.​Setting up audio visual equipment and furniture in meeting rooms when needed.Operational Support​Maintain a professional and immaculate reception area and customer suite.Conduct daily inspections of the suites to ensure cleanliness, functionality and adherence to brand standards.Exceptional time management skills.Excellent communication skills, both written and verbal, with the ability to engage professionally at all levels.Impeccable personal presentation and a confident, welcoming demeanour.Strong organisation and multitasking skills, with acute attention to detail.Handling guest concerns with professionalism, problem-solving.Skills & Attributes​Friendly, professional, and customer-focused with excellent interpersonal skills.​Highly organised with great attention to detail.​Ability to multitask and manage priorities effectively.​Proactive and hands-on approach to problem-solving.Communicating clearly with other teams.SecuritySign in visitors, issue access passes to contractorsSweep the entire floor in the event of an emergency evacuation.Assist in emergency situation i.e. fire evacuation and ensure all common areas and fire exits are kept clear at all times.To manage any calls and emails to the front of house. Ability to commuteLondon: reliably commute (required)Experience:Corporate: 2 years (required)Administrative: 2 years (required)Prior experience in luxury hospitality, corporate FOH or Vip client facing role (required)A SIA license (preferred but not essential as training can be provided)Work authorisation:United Kingdom (required)Hours Of Work 1 person Monday to Friday – 40 hours a week Payrate: £14.00 per hour. Location W1S 4DZ