At Franklin Templeton, we’re advancing our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic and diversified firm spans asset management, wealth management, and fintech, offering many ways to help investors make progress toward their goals. Our talented teams working around the globe bring expertise that’s both broad and unique. From our welcoming, inclusive, and flexible culture to our global and diverse business, we provide opportunities to help you reach your potential while helping our clients reach theirs. Come join us in delivering better outcomes for our clients around the world! About the Department Our Office Services team in London plays a vital role in delivering a professional and seamless front of house experience. They provide essential logistical support for meetings, interviews, and events alongside Facilities and IT. The team works collaboratively to create a welcoming and efficient environment for both employees and guests. How You Will Add Value Manage meeting room bookings and set-up Coordinate catering with the Day Porter and assist with orders Liaise with Building Reception for visitor access Greet visitors and notify their host Support desk/office bookings via Skedda Handle incoming calls and external switchboard Issue passes for new joiners, visitors, and contractors Help create permits in the landlord system Support internal and external events Maintain the post room list Book and code taxis and couriers Process and code invoices Manage incoming and outgoing mail Deliver welcome tours for new joiners Assist with Display Screen Equipment (DSE) assessments Manage weekly fruit and event catering orders Support executives and visitors with admin tasks when needed What Will Help You Be Successful in This Role Experience & Qualifications Experience in a corporate reception role Comfortable engaging with all levels of staff and visitors Able to maintain confidentiality and accuracy Strong proofreading and multitasking skills Technical Skills Proficient in Microsoft Office (Word, Excel, Windows) Soft Skills Detail-oriented and proactive Hands-on mindset Organised, helpful, and diplomatic Polite and service-focused approach Work Schedule & Location This is a full-time, office-based role in our London office. Core hours are between 8:00 am and 6:00 pm, with the team rotating weekly to cover earlier or later shifts (e.g., 8:00 am–4:00 pm, 9:00 am–5:00 pm, 10:00 am–6:00 pm) #LI-EUR Experience our welcoming culture and reach your professional and personal potential! Building teams with diverse skills, backgrounds, and experiences has always been important to us. Cultivating an inclusive culture where employees feel safe to share their voices is not only beneficial for our people, but also drives innovation and enables us to deliver better client outcomes. So, no matter your interests, lifestyle, or background, there’s a place for you at Franklin Templeton. We will provide you with tools, resources, and learning opportunities to help you excel in your career and personal life. Hear more from our employees We want our employees to be at their best. By joining us, you will connect with a culture that focuses on employee well-being and provides multidimensional support for a positive and healthy lifestyle. We understand that benefits are at the core of employee well-being and may vary depending on individual needs. Whether you need support for staying physically and mentally healthy, saving for life's adventures, taking care of your family members, or making a positive impact in your community, we aim to have you covered. Learn more about the wide range of benefits we offer at Franklin Templeton Franklin Templeton is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and existing employees, and we evaluate qualified applicants without regard to ancestry, age, color, disability, genetic information, gender, gender identity, or gender expression, marital status, medical condition, military or veteran status, national origin, race, religion, sex, sexual orientation, and any other basis protected by federal, state, or local law, ordinance, or regulation. As part of our commitment to fostering a diverse and inclusive work environment, we welcome applicants with flexible working arrangements in their current roles or those seeking a flexible working pattern. We encourage you to communicate any preferences for flexible working so that we can consider this during our hiring process. Additionally, returners – individuals who have taken a break from work – are also encouraged to explore our job opportunities. As a registered UK Disability Confident Committed Employer, we encourage you to disclose if you consider yourself to have a disability as part of your application. This information enables us to provide the necessary support and leverage your unique talents effectively. If you believe that you need an accommodation or adjustment to search for or apply for one of our positions, please send an email to accommodations@franklintempleton.com. In your email, please include the accommodation or adjustment you are requesting, the job title, and the job number you are applying for. It may take up to three business days to receive a response to your request. Please note that only requests for arrangements will receive a response. When you become part of Franklin Templeton, you’ll join a company dedicated to progress. A company that doesn’t settle. One where we pursue our ambitions with energy and persistence. That’s why it’s so important that we empower and encourage the progress of our employees. From our welcoming, inclusive, and flexible culture – to our global and diverse business, we provide opportunities to help you reach your potential while contributing to ours. At Franklin Templeton, we embrace individual differences and value experience and perspectives brought by talent from around the world. And, although we are all different, we all have one thing in common – we are dedicated to what we do. So whether you’re just starting your career journey, are well on your way, or are seeking a new direction, you’'ll find the support you need to grow your career with us. Come, join us, and help us shape the future of the global asset management industry!