Domestic & General is a company with an ambitious future. We are expanding our horizons and entering new markets and we need your expertise to help make it happen. We are an international company who works with some of the worlds most respected and well-known brands of domestic appliances and electronic consumer goods. These opportunities don’t come around often, so this really is a position not to be missed. About the role Domestic & General’s purpose is to keep our customer’s world running by delivering an essential service that never lets them down. We have an excellent opportunity for an experienced Financial Promotions Officer to join our Financial Promotions team, on a full time basis. Reporting directly into the Head of Financial Promotions, you will be responsible for reviewing and signing off financial promotions in print and digital media, created by both internal Domestic & General teams as well as client teams to ensure they are clear, fair and not misleading and deliver good outcomes for customers. Key Responsibilities Approve Financial Promotions, across a variety of media to make sure they comply with all relevant regulations and our own internal guidelines while still being innovative and effective. Provide guidance and constructive feedback to stakeholders including clients to drive Right First Time ethos and minimize rework across the teams. Drive the embedding of a customer first approach in the business. Adhere to required record keeping practices. Produce and track MI. Support the delivery and enforcement of periodic review SLAs. Support the development and delivery of policies, procedures and reporting that are practical, drive continuous improvement and meet regulatory requirements. Stay informed about legislation and rulings by ASA, FCA and other relevant regulatory bodies and use this knowledge to improve our Financial Promotions Work closely with other teams, such as the digital and creative services teams, to ensure clear communication about requirements and timely delivery of projects. Assist with the development and roll out of Terms & Conditions – enhancing existing ones and developing new ones. Knowledge and Expertise To be successful in this role, you will have: Previous experience working in a similar role, within a regulated organisation Expert and detailed knowledge of all rules and regulations governing Financial Promotions Experience of creation of MI to drive continuous improvement Excellent communication skills Excellent attention to detail You will be customer focused as well as delivery and outcome driven Experience of working across multiple functions and building strong stakeholder relationships Strong experience working with clients – externally and internally About You You’re analytical, naturally inquisitive and comfortable working with data and detail. You care about getting things right for the customer and are able to translate findings into constructive feedback that helps teams improve. We offer lots of great benefits! Some of which include: Competitive salary and annual discretionary bonus 25 days annual leave plus bank/public holidays, as well as an annual option to buy up to 5 additional days of annual leave Training opportunities as well as clearly defined career progression Health cash plan – employer funded cover to enable you to claim money back on essential healthcare costs, including dental, optical, physiotherapy and many more. Cover also includes unlimited access to a 24/7 virtual GP service Attractive company pension scheme Life assurance – employer funded cover of 4x basic salary Dedicated online benefit portal offering access to saving and lending facilities, financial wellbeing and support services Salary Finance – access to savings and borrowing through payroll Car Leasing – access to a carbon neutral salary sacrifice car leasing scheme, with an all-inclusive monthly cost covering all charge, taxes, insurance, repairs and maintenance on a range of brand new vehicles Travel Loans – interest free loans to help spread the cost of annual travel tickets Cycle to Work – tax efficient bike and cycling equipment worth up to £1,000 Health & Wellbeing – discounted gym membership, online virtual workout sessions, online culinary classes OnHand – Giving you the opportunity to be an Eco & Social volunteer via a handy app. Volunteer individually or in groups to get involved in Youth Mentoring, Food Poverty, Homelessness & Elderly help Employee Assistance Programme – specialist advice and support on issues such as finance, relationships, illness and family issues Free Domestic & General protection plan – one free plan each year with access to discounted rates of up to 50% on additional plans, including referrals for family and friends If you're a current D&G employee applying for an internal role, please ensure your Career Profile in Workday is up to date before submitting your application. Don't forget to download and attach your Talent Card to showcase your skills and experience. This is a required part of your application. Domestic & General are an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please note that we have a thorough referencing process, which includes criminal record checks. At Domestic & General, we are proud of our 100-year legacy and excited about our future growth plans. We are expanding our horizons, entering new markets and territories internationally and we need your expertise to help us on the journey. For over 100 years, Domestic & General has been a trusted provider of aftercare for domestic appliances for over 16 million customers. You'll have tailored support and training throughout your time at Domestic & General, allowing clear career progression in the direction you choose. We're transforming a 100-year-old business into a tech-driven platform with a global reach. But to do that, we'll need a range of skills from all walks of life. Think you can help?