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Field Service Technician (M/W/D)

Sidel Group
Full-time
On-site
Saint-Laurent-sur-Sèvre

Saint Laurent / Sevre Field Service Technician (M/W/D) YOUR OPPORTUNITY Are you passionate about cutting-edge technology and eager to work in leading industrial environments? Do you enjoy taking on technical challenges, training users, and learning within a dynamic and enriching international community? Join Sidel, a global leader in packaging solutions for food, beverages, and personal care products, as an Field Service Technician. You will receive training and support to master the high-tech equipment installed at major industrial clients’ sites in France and abroad. YOUR MISSION Install, commission, and test Sidel equipment, including individual machines and complete production lines. Troubleshoot, prevent, and perform corrective maintenance on machines — covering electrical, mechanical, and automation aspects, on high-speed production lines. Carry out precise technical diagnostics, share feedback with internal support teams, and propose corrective actions. Manage equipment upgrades and optimization, including both hardware and software updates. Work closely with project managers and technical support teams to ensure customer satisfaction. Train and empower customer operators and maintenance technicians to ensure efficient use of the equipment. Fully comply with Sidel’s and customers’ safety rules, maintaining clear communication throughout all interventions. YOUR PROFILE Holder of a technical degree in automation, mechatronics, electrical engineering, or industrial maintenance. Strong technical curiosity and a continuous desire to learn. Field experience preferred, or strong motivation to learn through hands-on work. Proficiency in French and good command of English, essential for working in a multicultural team. Willingness to travel frequently (often more than 80% of the time) and adapt to various international environments. Excellent interpersonal skills and a strong customer service mindset. By applying to this vacancy, the applicant acknowledges and agrees to the processing of his/her personal data included in the job application.

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