Company DescriptionOur office was established in 2021 and our mission is to brighten the lives of seniors giving them a sense of purpose, wellbeing & worth. This role will play a vital part ensuring that our clients receive the best in class quality care and support the growth of our business.If you’re looking for a profession where you can bring your caring personality to work and change lives, look no further.Job DescriptionWe are seeking a dedicated and experienced Field Supervisor to join our team in Clydebank, United Kingdom. As a Field Supervisor, you will play a crucial role in overseeing and supporting our care professionals, ensuring the delivery of high-quality care services to our clients.Support care consultations, service reviews, and completion of client support plansConduct staff supervisions and client quality assurance checksCreate, update, and audit client care plans, including assistance with digital care planningMaintain accurate client and Care Professional records using Home Instead software and People PlannerConduct client and Care Professional introductionsBuild and maintain positive relationships with clients, their families, and other professionals involved in their careCarry out client reviews and implement necessary actionsSupport and mentor Care Professionals, fostering a collaborative and supportive work environmentProvide support to the Client Experience teamMaintain regular contact with clients and Care ProfessionalsParticipate in on-call duties as requiredEnsure compliance with equality, diversity, and equal opportunities policiesContribute to the successful operation of the business through additional duties as directed by your line managerWe want to see a willingness to learn and an unmatched work ethic coupled with a keen sense of accountability and pride in what you do!QualificationsSVQ 3 Qualification desirable or willing to work towards itProven experience in the care sector, delivering a wide range of personal care servicesExperience in managing care services within an office role, including care planning and risk assessmentsIn-depth knowledge of legislation and regulations specific to Health and Social CareExcellent communication skills with the ability to build rapport quicklyProficiency in care management technology and willingness to provide support and training to Care ProfessionalsStrong understanding of confidentiality and current legislation in the care sectorGood working knowledge of IT systems, including Microsoft Office or Google Suite and virtual communication platformsFull driving licence and access to a vehicle for client visits within the territoryExceptional organisational skills and flexibility to meet the needs of the businessLeadership and mentoring abilities to support and guide Care ProfessionalsStrong problem-solving skills to address challenges in care delivery and team managementExcellent time management skills to balance multiple responsibilities effectivelyPassion for delivering the highest quality care and helping clients live independently in their own homesAdditional InformationBenefits:Competitive salary starting from £26000 per annumCompany Pension28 days holiday entitlement, inclusive of the 8 customary public holidaysAccess to eLearning Courses, Ongoing Support & InductionMileage allowance paid separately (30p/mile)Casual Dress & Supportive EnvironmentBlue Light CardOn-Call AllowanceEmployee Assistance Programme - Available 24/7Home Instead Benefits Scheme – Discounts on shopping, eating out and more!If you have a passion for caring and the motivation to help us achieve our ambitions, we would love to hear from you.Here at Home Instead we work as a team and are always here to help each other out, we are all committed to safeguarding and promoting the welfare of adults and expect all staff to share this commitment.We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. This role is subject to PVG enhanced disclosure.Home Instead West Dunbartonshire, Argyll & Bute and Arran is an Equal Opportunities employer and it is aligned with Equality Act 2010. Our philosophy and approaches aim to promote a fair and professional environment for all our employees.