JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Facilities Coordinator Essential Duties and Responsibilities of the Facilities Coordinator Customer Service Deliver excellent customer service to meet client expectations Build and develop effective relationships with customers at all levels Book onsite meeting rooms and hospitality as per client requests and according to site procedures HSE, Security & Quality Demonstrate permanent high level of security awareness, knowledge of emergency evacuation procedures as well as general Health & Safety Issuing of ID and access badges for new hires/vendors/visitors and maintaining record of same. Monitor and maintain office and badge consumables in line within agreed stock levels. Carry out site induction, for new starters, act as the first line of support for any concerns raised as a result of online DSE assessment. Understand & actively support the Quality Management program Site Operations Ensure Issues highlighted through site inspections or customer complaints are resolved in a timely manner. Manage all the requests on the Facilities helpdesk and liaise with the ES team & service providers Handle/Assist with incoming and outgoing mail enquiries according to the existing procedures Keep accurate and update records of seating plan Process and control purchase orders, invoices and work orders. Support the completion of reports and documentation to meet required deadlines. Additional Duties and Responsibilities The above is not an exhaustive list of responsibilities, further additional duties may be required to be performed to support the Facilities Team Skills The candidate must demonstrate the following skills: Problem solving Decision makings Excellent verbal & written communication Proficient use of Microsoft Tools Competencies The candidate must demonstrate the following personal attributes: Exemplary Customer focused Assertive Possess cultural awareness and sensitivity Experience Experience working in a Lab/Life Sciences environment would be desired Qualifications Education: A good level of education to GCSE standard. Good working knowledge of Outlook, Word and Excel is essential Location: On-site –Cambridgeshire, GBR If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email EMEATA@jll.com or call +44 (0)20 7493 4933 to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here. Activate your Personal Job Alerts now and receive opportunities as soon as they are advertised. If you're a current JLL employee, please apply using the Internal Career Site At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.