Facilities Assistant

Are you a passionate professional looking to make an impact in the realm of facilities management? Do you excel in client-facing roles and thrive in fast-paced environments? If so, Ipsos is seeking your expertise to enhance our facilities and reception. Join us to play a pivotal role in creating a remarkable client experience!

About the role:

As a Facilities Assistant, you will be the face of Ipsos, creating a welcoming and professional first impression for clients and visitors. You will play a vital role in ensuring the smooth operation of our facilities, reflecting our brand values of integrity, curiosity, collaboration, client-first attitude, and entrepreneurial spirit. This role is based in our central London office, 5 days per week. The shifts are 8am - 4pm, 9am - 5pm or 10am - 6pm. 

About You:

Essential skills:

• Strong client-facing background in a fast-paced environment.
• A customer service focus.  
• Experience in facilities management or a front of house role. 
• Ability to work collaboratively.
• Proficiency with Microsoft Office Suite.

Desirable skills:

• Excellent interpersonal communication and customer service skills. 
• Experience working as a receptionist or similar. 
• Strong problem-solving abilities and a solutions-focused mindset.
• Proficiency in AI use and adoption to enhance day-to-day tasks.
• Audio visual experience. 

Behaviours:

• Resilience, flexibility and agility
• Creative thinking
• Motivation and self-awareness
• Empathy and active listening
• Curiosity and lifelong learning
• Service orientation and customer service. 

Benefits:

We offer a comprehensive benefits package designed to support you as an individual. Our standard benefits include 25 days annual leave, pension contribution, income protection and life assurance. In addition, there are a range health & wellbeing, financial benefits and professional development opportunities. 

We realise you may have commitments outside of work and will consider flexible working applications - please highlight what you are looking for when you make your application. 

We are committed to equality, treating people fairly, promoting a positive and inclusive working environment and ensuring we have diversity of people and views. We recognise that this is important for our business success - a more diverse workforce will enable us to better reflect and understand the world we research and ultimately deliver better research and insight to our clients. We are proud to be a member of the Disability Confident scheme, certified as Level 1 Disability Confident Committed. We are dedicated to providing an inclusive and accessible recruitment process. Your application will be reviewed by someone from our Talent Team who will be in touch either way to let you know the outcome. 

Ready to have an impact? Apply now!