HD are a North West based large format print and signage company, we offer a range of products within a variety of sectors including retail, leisure, events, sporting events & exhibitions. We are looking for a motivated and detail oriented Estimator / Administrator to join our friendly office team. This position combines estimating, administrative support and front-of-house duties, ensuring smooth communication between customers, suppliers and internal departments. You’ll be the first point of contact for clients, handling enquiries, preparing quotations and coordinating job details to keep projects running efficiently from enquiry through to production. This is an excellent opportunity for someone with strong organisational skills, great attention to detail and a professional approach to customer service. Customer Service & Front of House Welcome and assist walk-in customers in a professional and friendly manner. Answer incoming phone calls promptly, providing accurate information or directing queries to the relevant team members. Respond to customer enquiries via phone, email and website, offering clear guidance on services, timelines and pricing. Maintain a tidy and welcoming reception area, ensuring a positive first impression of the company. Estimating & Job Administration Create and manage quotations using Print IQ, ensuring all job details are accurately entered and costed. Ensure that all relevant job information is collected before passing work to the artwork and production departments. Input and assign tasks onto the job board, including requests for artwork visuals or other job components. Confirm that quotes are accepted and payment or credit approval is in place before production begins. Administrative & Financial Coordination Set up new customer and supplier accounts and ensure all required details are captured and verified. Liaise with accounts to team to confirm payments or credit approvals before progressing jobs. Logistics & Communication Coordinate delivery bookings with customers and couriers, ensuring accurate records and clear communication of delivery information. Track collections and shipments, keeping customers informed of delivery or dispatch times. Maintain up-to-date records within our Print Management System. Skills & Attributes Previous experience within the print and signage industry (minimum 2 years). Strong attention to detail and accuracy in data entry and estimating. Excellent customer service and communication skills. Confident and professional telephone manner. Ability to multitask and prioritise in a fast-paced environment. Competent in using MIS systems (experience with Print IQ is advantageous but not essential, training will be given). Organised, reliable and proactive approach to work. We offer a positive work environment and opportunities for growth within our company. If you are a hard working and dedicated individual with a passion for print and signage and a willingness to contribute to a collaborative team, we encourage you to apply for this exciting opportunity. It’s you we’re interested in At Origin, we want everyone to have an equal opportunity to achieve their full potential. We positively encourage applications from all suitably qualified and eligible candidates, regardless of their gender, ethnicity, disability, age, sexuality, religion or belief, marital status, pregnancy and maternity. Having a diverse and inclusive business is vital for our future success and that’s why we treat all our applicants fairly and with respect, irrespective of their background or any other protected characteristic.