Job Details Job Location: Mountain Creek - Vernon, NJ 07462 Salary Range: $17.00 - $17.00 Hourly Enforcement Ambassador – Mountain Creek Location: Vernon, NJ Reporting to: Guest Experience Manager SNOW Partners Mission Statement: “To Enhance the Lives of our Team, Guests and Partners by Building Lasting Connections.” About Mountain Creek: Mountain Creek, a four-season resort, offering skiing/snowboarding, bike park, waterpark, weddings, mountain coaster, restaurants and lodge. How the Enforcement Ambassador works with the Team: Enforcement Ambassadors are responsible for resolving any guest ticket or pass issues that arise from the process of scanning at the lift. Team Member Responsibilities: Ensure compliance with lift ticket/pass usage while maintaining a fun atmosphere Assisting the Scanners at at the lift to identify fraudulent passes Utilizing Snow Cloud to confirm the details of the situation Assisting the guests in transacting in the purchase of a ticket to remedy the theft and removing the guest from property Completing the documentation needed for the occurrence Assisting Vernon PD with information needed for guests who do not comply Assisting the guests in transacting in the purchase of a ticket to remedy the theft and removing the guest from property Completing the documentation needed for the occurrence Assisting Vernon PD with information needed for guests who do not comply Team Member Qualifications: Must be 18 or older A positive attitude and a commitment to great service Ability to stand for long periods of time Willing to work outdoors in the ever-changing seasonal climate of NJ Ability to de-escalate and make decisions under pressure Must be able to work a flexible schedule including weekends and holiday Qualifications