Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day. The Ecommerce team is looking for an eCommerce Product Onboarding Coordinator for a 3 month contract to ensure Holt Renfrew’s digital product catalogue is presented to our customers with accuracy, consistency, and the luxury experience expected from our brand. Working closely with the Senior Manager, Ecommerce Operations, the Coordinator will support product onboarding workflows, ensuring all information and assets are collected, uploaded, and maintained in alignment with service level agreements (SLAs). Specific Responsibilities include the following: Gather and validate all required product information, images, and online guidelines from vendors; follow up on missing or incorrect data to ensure completeness Coordinate the collection and upload of digital assets, ensuring timely delivery and compliance with Holt Renfrew standards Maintain product catalogue accuracy across all digital channels, ensuring congruency with in-store assortments Update and manage both manual and automated product information within SAP/Hybris and other related databases Track onboarding progress in alignment with the Ecommerce Operations onboarding tracker, ensuring all live products are properly reflected Support cross-functional partners including Copy, Translation, Merchandising, and Photo Studio by providing timely, accurate product data Monitor SLA adherence for onboarding workflows, escalating risks or delays as required Assist with special projects, product removals, and other operational initiatives as required The ideal candidate: Education & Experience Post-secondary degree in Business, Marketing, Communications, or related field, or equivalent work experience 1–3 years of experience in Ecommerce, Merchandising, or Digital Operations preferred Experience working with SAP/Hybris platforms is an asset Knowledge of luxury fashion categories an asset Capabilities Highly organized and detail-oriented, with exceptional follow-up and time management skills Strong interpersonal skills; able to collaborate effectively with vendors and cross-functional teams Confident communicator with strong verbal and written skills Passionate about fashion, luxury retail, and the customer experience Proficient in Microsoft Excel, PowerPoint, and Google Analytics Demonstrates adaptability and problem-solving skills in a fast-paced environment The measures of success: Accuracy, completeness, and timeliness of product onboarding. Consistent achievement of SLAs and support of launch deadlines. Contribution to Ecommerce sales objectives through optimized product presentation. Positive feedback from internal teams and vendor partners. Demonstrates the Holt Renfrew Brand Spirit through: Passion - Own it Excellence - Elevate every moment Warmth - Open to the world Unity - One team. One Holts Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity and require accommodation, please email careers@holtrenfrew.com and let us know so we can ensure you have an accessible candidate experience throughout the recruitment process. All requests are confidential and used only to meet candidate needs. We are Canada’s FASHION and LIFESTYLE retailer, providing a strong trusted voice in the global fashion world on behalf of Canadian customers. We are the curators of EXTRAORDINARY products that INSPIRE our customers and are respectful of both people and planet. We provide personal service and experiences to empower our customers and colleagues to find the truest expression of themselves and create JOY in doing so. We are committed to creating and inspiring a more SUSTAINABLE future for all. We aim to IGNITE the possibility of POSITIVE CHANGE. No other brand has this combination of traits, and they give us our strong point of view and set us apart. Magenta Own and elevate Magenta so that it is synonymous with the brand. Canadian Be proud and make Canadians proud of who we are by representing a modern Canada, its values, its people, and its ethos on the global retail stage. Sustainability Be a leader in sustainability and ignite the possibility of positive change in others. Build loyalty by being known as a trusted brand that cares for its customers, colleagues, communities, as well as the planet. Personal Service Deliver the highest quality of service, not just to our most valuable customers, but to all guests of Holts. Our reach may be global, but our Values remain proudly Canadian. They are meaningful to us and guide how we work together and interact with our communities. Warmth Be open, welcoming, and respectful to others. Unity We are one team, one community, sharing one planet. Passion Passion is what drives us to be curious and think creatively. Excellence We constantly encourage ourselves to be better.