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Director of Operations

Thermo Fisher Scientific
Full-time
On-site
Crawley

Work Schedule Standard (Mon-Fri) Environmental Conditions Adherence to all Good Manufacturing Practices (GMP) Safety Standards Job Description Role Overview At Thermo Fisher, your work helps customers develop life-saving therapies, protect the environment, and ensure food safety. You'll play a critical role in our mission to build a healthier, cleaner, and safer world while receiving strong support for your own career growth. Impact You will lead our Clinical Trial Divison Operations in the UK—including Clinical Packaging, Commercial Packaging, Supply Chain, and Operations Support—ensuring strong operational performance and supporting site growth. Your work will directly contribute to meeting customer needs and advancing our strategic objectives! This is a multi-site role based from Horsham site. Occasional travel required to Crawley & Bishops Stortford Key Responsibilities Uphold Good Manufacturing Practices and Principles across responsibility areas. Represent Operations on the Site Leadership Team (SLT) and champion the company vision, mission and values. Set and manage objectives that support site goals, customer expectations, and long-term business performance. Review operational results, report insights, and drive continuous improvement. Foster a service-focused, collaborative culture within Operations. Effective Partnership with Client Services, Quality, Engineering, EHS, Planning, HR, and Site Leadership to implement plans and meet business targets. Ensure effective sales and operations planning, allocating labour and resources to achieve delivery goals. Build strong customer relationships and support new project implementation. Collaborate with the General Manager and SLT to strengthen and communicate the site value proposition. Recruit, develop, and lead impactful teams, ensuring training and development needs are met. Engage with leaders across the site, region, and division to achieve broader organizational goals. Ensure all work is performed safely and efficiently. Support additional tasks as assigned by the General Manager. Qualifications Commercial Packaging experience essential in delivery of new line establishment and optimization Experience leading multi-shift Manufacturing / Packing and Distributionn BS/BA or equivalent experience in business, science, or engineering. 10+ years in pharmaceutical clinical or commercial supply; 5+ years in business and people leadership. Strong financial, analytical, and problem-solving skills. Ability to work independently, make sound decisions, and lead cross-functional teams. Inclusive leadership style with strong interpersonal and communication skills. Demonstrated success motivating and developing teams. Strong administrative and organizational abilities. Ensure compliance with cGMP , Quality systems and training requirements are met in line with business needs. Thermo Fisher Scientific is an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination based on any protected characteristic. Note: This job description outlines the role’s primary responsibilities and expectations but is not an exhaustive list. Duties may evolve based on business needs. Thank you for your interest as you consider starting a new career journey with us. As the world leader in serving science, our colleagues develop critical solutions through innovation—and build rewarding careers. Discover their extraordinary stories and connection to our Mission to enable our customers to make the world healthier, cleaner and safer. Their work is a story of purpose. What story will you tell? Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of more than $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Thermo Fisher Scientific is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, creed, religion, color, national or ethnic origin, citizenship, sex, sexual orientation, gender identity and expression, genetic information, veteran status, age or disability status.

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