Why Ryan? Competitive Compensation and Benefits Home Office Stipend Business Connectivity Reimbursement (Phone/Internet) Gym Membership or Equipment Reimbursement LinkedIn Learning Subscription Flexible Work Environment Tuition Reimbursement After One Year of Service Accelerated Career Path Award-Winning Culture & Community Outreach The Director will work to drive organizational effectiveness and performance through exceptional operational leadership, process improvement and people management, to achieve the company’s vision and growth. The Director will also lead a team of Senior Managers across the various Grant services. The Director works closely with the Business Development team and other departments to ensure consistency across all grant services and assist in the overall growth of the practice and firm. Duties and responsibilities, as they align to Ryan’s Key Results People: Oversee resource management strategy, aligning resource planning with commercial activity ensuring balance between demand and delivery. Identify gaps in capability and working with relevant stakeholders to deliver solutions. Provides leadership, guidance, coaching and mentoring to a team of Senior Managers, Managers and Consultants, encouraging collaboration and knowledge transfer across the teams. Strategic planning, overseeing operations, staff administration, and performance evaluation. Oversee processes relating to people management, performance review and progression to ensure they are fit for purpose and work to optimise the capability and continuous development of the team. Develop, own and implement recruitment/talent plans; act as ambassador for the company to recruit exceptional talent and continue to foster a strong company culture reflective of the Granted Company Values. Act as role model and coach. Provide expertise, guidance, support and regular feedback to others to improve individual and team performance. Encourage employee idea generation and enable an effective feedback forum. Client: Act as the overall escalation point for projects in relation to delivery and client relationship. Coach senior team in the mediation and solving of complex client challenges. Help nurture strategic clients. Work with the sales team to support the development of existing accounts, identifying on-sell and cross-sell opportunities. Attend client, industry and Partner events and play an active role in networking and brand building. Value: Demonstrate market awareness to drive any strategic change, identified as an opportunity or threat Own operational effectiveness. Optimise business profitability; responsible for strategic planning and reporting Own, and delegate, company-wide ongoing improvement programs, disseminating in line with requirements and team development aspirations. Disseminate ownership of the development and implementation of new processes and improvements to existing processes across the business. Coach and guide wider team on how to undertake end to end project management to deliver and implement organizational process improvement. Develop forecasting models of organizational performance in collaboration with wider team. Analyse company performance measures to identify where to focus efforts and to drive optimum commercial outcomes, including the collaborative development of new product offerings Work with the Business Development team to align delivery capability and sales efforts Education and Experience: Proven consultancy experience. Strategic thinking and strong communication skills. Must be able to prove excellent critical thinking skills, ability to summarize complex information in a simple and clear way. Proven leader, and ability to manage Senior Managers and Managers Computer Skills: Strong knowledge in Microsoft Office, Google Document Suites. Certificates and Licenses: None. Supervisory Responsibilities: Supervisor of Senior Managers (plus other key Managers if relevant). Responsible for leadership within Grants delivery team. Ryan offers outstanding opportunities to work in a dynamic, rapidly expanding tax services firm serving the world’s most respected Global 5000 companies. Our innovative work environment, accelerated growth path for high performers, competitive benefits package, and outstanding earning potential provide the most rewarding career experience available in the industry. Ryan employees are given the freedom to do their best work in the way they work best. With a clear understanding of expectations and accountabilities, our employees are given ownership of their time and flexibility to meet the demands of their professional and personal lives. Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Ryan LLC (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status). Job duties related to this role are to be conducted in a manner that adheres to privacy laws, as well as follows internal governance related to protecting confidential information and trade secrets, and to securing data and company records. Equal Employment Opportunity/Affirmative Action/Accommodation Ryan, LLC is an equal opportunity employer and is committed to compliance with all applicable laws prohibiting employment discrimination. It is our policy to take all employment actions and make all employment decisions without regard to race, color, religion, creed, gender, sex (including pregnancy), affectional or sexual orientation, gender identity or expression, national origin, ancestry, age, marital status, citizenship status, genetic predisposition or carrier status, disability, military status, status as a disabled or other protected veteran or any other protected status under applicable law. It is Ryan's policy to make reasonable accommodation for qualified individuals with disabilities. Please contact our People Group at 972.934.0022 or peoplegroup@ryan.com if you are interested in applying and need assistance to submit your application, or if you are interested in a position and believe you may require a reasonable accommodation in order for you to perform its essential functions. Click here to view the entire EEO poster and supplement. *Notice to Canada Candidates – In accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Canadian Human Rights Act, Ryan ULC will provide accommodation, accessible formats and communication supports for the interview upon request. Ryan welcomes and encourages applications from people with disabilities*. Please access our Privacy Notice in relation to this at the following link for additional information on how we protect and handle personal information. To change or modify any personal information previously provided, please click here to access our Data Subject Access Request form.