#Job Summary Reporting to the Site Manager/Supervisor, the Team Leader will support managerial duties and ensure that KNAPP provides a fully functional automation system for our exceptional customer service. This is a critical role, and the Team Leader will have experience in leading and coordinating a team of maintenance engineers and carry out hands on maintenance to ensure the plant runs smoothly and efficiently. #Duties and responsibilities include, but are not limited to: Promote a strong safety culture and adhere to Health & Safety and statutory procedures Prepare and chair Daily Review Meetings with Key Stakeholders Provide emergency breakdown support on all equipment and software, managing issues and adhering to the internal escalation process in partnership with the customer Control maintenance activities on site, speed of response and quality of repair and standards of workmanship Coordinate a team of onsite engineers and third-party repair companies with their activities on site Undertake analysis of CMMS data to assist forward planning for CI opportunities Maintain Quality of Service by ensuring high quality communications between both customers and KNAPP Ensure that reports are well written and legible Ensure that all spare part usage is accounted for Provide flexibility and the best use of skills and capabilities of the maintenance team on site People Leadership including delivery of performance reviews, development and coaching of team, dealing with employee relations issues and employee welfare and wellbeing Manage the day to day running of the team, including tasks such as approving holiday bookings and holding return-to-work meetings Act as a role model demonstrating company values #Skills, qualifications and experience Proven history of strength in people leadership and development A recognised engineering qualification (ONC minimum), ideally HNC or above Minimum 3 years’ experience in a relevant transferrable industry or service Hold an IOSH certificate & adhere to all company/ customer legislative and H&S procedures Recognised apprenticeship in an engineering field would be desirable Experience of managing teams is essential Experience of coaching and mentoring new and inexperienced team members is essential Experience of managing apprentices is essential Experience of having operated a CMMS system preferred Proven track record in service maintenance Ability to communicate clearly verbally and in writing Computer Literate, MS Office / CMMS systems #Important behaviours to have in line with our company values Appreciation – Recognises the achievement of others Creativity – Is resourceful and innovative Courage – Willing to learn and try new things Openness – Always approachable and helpful Reliability – Consistently gives their best #Company benefits KNAPP will contribute up to 6% pension Private healthcare, including optical, dental and hearing cover Life Assurance Cash-back Health care scheme, including private medical excess cover Benefit portal offering lifestyle discounts Access to Pinktum for a variety of training courses Employee assistance programme Ride-to-Work Employee referral scheme Employee of the Quarter awards