To maintain, repair and support the equipment detailed within the agreed Dematic scope of contract on the Customer’s site. Primarily ensuring delivery to both Dematic and the Customer’s expectations with the aim of achieving KPI targets at all times. During Engineering Shift Manager absence, to deliver all aspects of the engineering contract within key KPI guidelines with a team of multi-disciplined technicians and assistant engineers. We offer: Career Development Competitive Compensation and Benefits Pay Transparency Global Opportunities Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer/ “Dematic is proud to provide equal employment opportunities to all employees and applicants. Dematic prohibits discrimination and harassment of any type without regard to race, religion or belief, age, sex, national or ethnic origin, disability status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.” Tasks and Qualifications: Principal Accountabilities Carry out AMHE equipment servicing in accordance with the quality standards and time schedules as set out in the equipment manuals To undertake scheduled repairs in accordance with the manufacturers recommendations and industry standard practices Diagnosis of Mechanical / Electrical / Electronic / PLC / PC faults and subsequent repairs · Prioritise system faults To comply with Health & Safety legislation at all times To ensure quality of output at all times To accurately record all work undertaken Involvement in continuous improvement and sales opportunities Maintain product flow at all times To ensure on-site spares are kept to optimum levels To represent the company in a professional manner at all times and maintain customer relations To adhere to the Quality processes and procedures as set out by the company In the absence of the Engineering Shift Manager Day to day management of a multi-disciplined and assistant engineering team Delivery of key service elements such as planned preventative maintenance, fault rectification and fault eradication Deliver written and verbal communications at all levels Knowledge and qualifications ONC (or equivalent) minimum in Engineering A working understanding of Mechanical, Electrical & Electronic technical manuals & drawings Basic understanding of control systems and techniques Basic understanding of PLC equipment Working at height Previous experience of working with various conveyor systems PC literacy Understanding of pre-preventive maintenance (PPM) schedules Working knowledge of FEM and BS standards governing the automated warehouse industry · Apprenticeship served Previous experience in team management / leading teams preferable Health and Safety experience · Excellent IT skills Technical Competencies (Or Local Equivalents) Lifting / hoisting equipment · Conveyor systems · Pneumatic / Hydraulic · Networks – profibus / fibre-optic / Interbus · Health and Safety Legislation · electrical and / or mechanical Special Conditions · working at height, shift work including nightshift KION brands keep the world moving – globally, regionally, and locally. KION is the Supply Chain Solutions Company. With over 42,000 employees in more than 100 countries, we enable smart, sustainable, and reliable supply chains worldwide - wherever goods are stored, moved, or delivered. KION offers its customers the full spectrum of solutions to make their supply chains future-ready. Our international brands, Linde Material Handling, STILL, and Baoli and our regional brands, Fenwick and OM, stand for outstanding technological innovation, intelligent automation and service excellence in forklift trucks and warehouse equipment. Dematic complements this expertise with state-of-the-art automation technology and AI-supported software solutions that optimize intralogistics across warehousing, production, and distribution. Whether locally or globally – we offer exciting career opportunities in an innovative environment shaped by our core values: Integrity, Collaboration, Courage, and Excellence. Together, we create the magic of supply chain solutions. Join our team – Push it forward.