Help Build a Safer Online Space — Join Our Team as an Trust & Safety Analyst!
Are you interested in contributing to a safer and more positive online environment? Join a dedicated team working to protect digital communities and promote respectful interactions across online platforms. If you have a strong attention to detail, make fair and objective decisions, and are motivated by purposeful work, this opportunity could be ideal for you.
Role Overview:
As a Trust & Safety Analyst, you will review user-generated content — including text, images, and videos — to ensure it aligns with company policies, community standards, and relevant regulations. Your critical thinking, sound judgment, and cultural awareness will help maintain platform integrity and support a safer online experience for users.
Key Responsibilities:
- Content Review: Assess user-generated content to confirm it meets internal policies and regulatory requirements
- Fair Moderation: Apply guidelines consistently while making balanced and objective decisions
- Community Safety: Contribute to maintaining a respectful, inclusive, and secure online environment
- Policy Compliance: Follow established moderation procedures and stay aligned with updated policies
- Escalation Management: Identify complex or sensitive cases and escalate them through the appropriate channels
- Ongoing Learning: Keep up to date with policy changes, platform developments, and moderation best practices to ensure high-quality content review
Requirements:
- Language Skills: Proficiency in Czech (C1/C2) and English (B2).
- Eligibility: EU citizenship or a valid Portuguese residency card.
- Experience: 0-1 year of experience in content moderation or a related analytical role.
- Skills: Strong critical thinking, communication, and decision-making abilities.
- Mindset: Objective, detail-oriented, and eager to grow within a fast-paced environment.
Why Join Us?
- Competitive Salary: Recognition for your experience and expertise.
- Welcome Bonus: Extra rewards for multilingual proficiency.
- Meal Allowance: Support during your workday.
- Health & Life Insurance: Comprehensive benefits for your peace of mind.
- Collaborative Team: Join a supportive, international, and communicative workplace.
- Relocation Assistance: Seamless support for your move to Portugal.
- Onsite Opportunities: Thrive in a dynamic and engaging office environment.
Ready to make a meaningful impact?
Apply today and take the first step toward fostering safer, smarter online communities!