Join our team and what we'll accomplish together As a member of the TELUS Security Operations Center team (TSOC) within the Chief Security Office at TELUS you will be part of a growing national team that monitors and responds to security incidents. In this exciting role, you will be constantly learning, growing and getting your hands on the newest technologies in fast-paced and complex environments. As a Tier 2 Security Consultant in our SOC, you’ll be the frontline gatekeeper of our security environment, you are ahead of the curve. With your investigative mind you thrive on identifying, assessing, qualifying and escalating events, or security incidents that could potentially impact our complex environment, applications and infrastructures. You aren’t afraid to dive in, communicate your findings and make recommendations in an effective and timely manner. By utilizing your cyber security, systems and IT security controls experience, this role will provide you the opportunity to develop into a fully competent security professional in areas of security operations, managed detection and response, incident response, risk management, SIEM, SOAR and AI technologies. If collaboration, innovation, constant growth and learning all while getting your hands on the newest technologies in fast-paced, complex environments sounds exciting, this could be just the role for you! What you’ll do As part of the 24x7 Security Operations Center team, you will: Work collaboratively on a rotating shift schedule, ensuring round-the-clock security coverage Leverage your cybersecurity expertise to monitor, triage, investigate, and escalate alerts Conduct and document high-quality security investigations and reports Implement or recommend incident response actions, escalating when necessary Manage and respond to all inquiries, calls, and service requests promptly Participate in meetings and deliver security monitoring presentations Propose improvements for use case tuning and efficiency Maintain up-to-date documentation of processes and procedures Tackle complex security challenges in collaboration with other TELUS security teams Assist in team management, including onboarding, training, and supporting analysts Serve as a subject matter expert on SOC security issues, analyzing and presenting complex investigations What you bring 4+ years of experience working in SOC environment Ability to perform security investigations on multiple platforms and technologies Knowledge of the latest security attacks being used by threat actors Working knowledge of SIEM, SOAR, Servers, Firewalls, IDS/IPS, EDR, AI Technologies Self-motivation and accountability on technical projects Ability to perform or recommend security incident response containment actions Good familiarity with security and compliance standards Detail oriented mindset Should have passion for information security and have a desire to learn new things Ability to work with limited supervision and manage time effectively High energy level, comfortable contributing to projects in conjunction with day-to-day activities Availability to work 24X7x365 rotating shifts if required, participate in escalation calls University degree preferred but college diploma acceptable in Information Security, Computer Science, Engineering or similar disciplines Ability to obtain Canadian Government Secret Security Clearance (or currently in possession of one) Great-to-haves Cybersecurity certifications (CISSP, CCSP) Palo Alto XSOAR, Google SecOps, Crowdstrike experience Experience with GCP, Azure and AWS Cloud Platforms Written and verbal fluency in English and French