Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. Role Overview We are looking for an organised and detail focused Customs & Logistics Coordinator with basic logistics and customs knowledge. The role supports the day-to-day operational activities of the logistics and customs team, with a strong emphasis on administration, documentation handling, manual processing, and maintaining accurate records in Excel and internal systems. Key Responsibilities Administrative and Data Management Maintain and update shipment records, trackers, and operational files. Process incoming and outgoing documents, including delivery notes, packing lists, invoices, and customs paperwork. Support daily data entry activities with accuracy and attention to detail. Prepare and update Excel spreadsheets, reports, and basic dashboards. Organise digital and physical filing systems for logistics and customs documentation. Logistics Support Assist with booking collections and deliveries when required. Communicate with carriers, suppliers, and internal teams to check shipment statuses. Follow up on PODs, delivery confirmations, and discrepancies. Support daily outbound and inbound coordination tasks. Customs Support Prepare basic documentation needed for customs clearance. Check commercial invoices and declarations for accuracy. Assist with maintaining compliance records for imports and exports. Support the customs team with data checks, document validation, and internal updates. Classification knowledge is a plus Operational Support Assist with manual admin tasks such as labelling, sorting documents, preparing files for audits, and printing pack lists. Help maintain trackers for incidents, delays, returns, or claims. Support purchasing or inventory teams when cross functional admin tasks are required. Skills and Requirements Essential Strong administrative skills and high attention to detail. Confident with Microsoft Excel (filters, pivot tables, lookups, basic formulas). Good organisational skills with the ability to prioritise daily tasks. Basic understanding of logistics processes (inbound, outbound, delivery stages). Basic understanding of customs concepts (imports, exports, compliance). Good communication skills for internal coordination and external follow ups. Ability to work with manual tasks and repetitive processing. Desirable Experience in a logistics, warehouse, customs, or supply chain environment. Experience working with trackers, ERP systems, or WMS platforms. Interest in progressing into logistics, customs, or planning roles. #LI-Hybrid #LI-CY Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world. Our Talent Community is a great way to stay connected to learn more about our high impact culture initiatives and latest career opportunities! Tell us more about yourself and help recruiters find you if there’s an opportunity that aligns with your background, skills and interests. Join our Talent Community Today! Want to know what kind of Impact you can make? Our goal is to optimize water access and quality, and promote responsible consumption, so that communities across the globe can thrive. Through Xylem Watermark, our Corporate Citizenship Program, we provide and protect safe water resources for communities around the world by engaging all stakeholders and educating about water issues. Learn more by clicking here – Working at Xylem (https://www.xylem.com/en-us/careers/working-at-xylem/) Inclusion and Belonging at Xylem Inclusion and Belonging are fundamental to how we enable our customers to tackle global water challenges. Learn more about our commitment to Inclusion and Belonging. (https://www.xylem.com/en-us/careers/inclusion-and-belonging/)