Your role will be to create customs documentation and oversee successful and correct customs clearance status of traffic.
ACCOUNTABILITIES
• Customs entries to be submitted in accordance with clients IOP, in line with current HMRC legislation, using ASM Sequoia
• Dealing with various modes of transport – Road, Sea and Air
• Dealing with a variety of commodities
• Understanding different Customs processes such as Homeuse, IP, returned goods
• Dealing with all queries quickly and efficiently
• Verifying documents received for Customs purposes are compliant and correct
• Manage own/group email inbox efficiently
• Working on multiple operating systems
• Communicating with customers directly via email and telephone
• Liaising with Customs and port authorities
• Understanding incoterms
RESPONSIBILITIES
• Preparation and processing of import/export customs declarations and clearance
• Customs import/export entry checking
• Deal with all enquiries and queries quickly and efficiently relating to customs procedures, tariff classifications, duty rates and any other documentation requirements
• Interact with customers, both face-to-face or by telephone/email in a professional and courteous manner
• Liaise with importers/exporters and others to obtain mandatory information for import and export entries
• Deal with any customs related complaints
• Maintain data integrity on all systems
• Liaise with key customs partners
• Support and advise all customers whilst ensuring the company is fully compliant with the requirements of HMRC and other relevant bodies