Customer Support Representative – French (C2) or Danish (C2) Lisbon, Portugal | Onsite*

Customer Support Representative – French & Danish (C2)

Lisbon, Portugal | Onsite

About the Role

We are looking for Customer Support Representatives with C2-level French or Danish to join an onsite customer support project based in Lisbon. You will be responsible for delivering excellent customer service and ensuring a high-quality support experience.

Languages Required (C2 Mandatory)

• French (C2)

• Danish (C2)

Responsibilities

• Provide customer support via phone, email, and chat

• Handle customer inquiries professionally and efficiently

• Maintain high customer satisfaction and service quality

• Follow internal procedures and quality standards

• Escalate complex issues when required

Requirements

• C2-level proficiency in French or Danish

• Good command of English (minimum B2)

• Strong communication and problem-solving skills

• Customer-focused mindset

• Ability to work onsite in Lisbon

• Valid EU work permit is required

• Visa sponsorship is not provided

• Previous customer support experience is a plus

Work Conditions

• Full-time position

• Onsite work model (Lisbon)

• Rotational shifts (Monday–Sunday)

What We Offer

• Competitive salary package

• Stable international working environment

Apply now!