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Customer Solutions Apprentice - AI-Enabled

Microsoft
Full-time
On-site
London

You'll work alongside dynamic teams in Enterprise Commercial or Public Sector, learning how big deals happen and how tech transforms industries. Join us as a Customer Solutions Apprentice and become part of a team that's transforming how businesses connect. This isn't about cold calls and spreadsheets - it's about using AI tools, data insights, and digital platforms to make every interaction smarter, faster, and more personal. You'll learn the art of consultative selling while mastering next-gen tech that helps you predict trends, craft killer proposals, and keep customers smiling. Think of yourself as the bridge between innovation and relationships - supporting senior sales pros, collaborating with marketing, and experimenting with AI-driven strategies that make deals happen. Support Sales Teams: Assist with account planning, proposals, and customer engagement using AI-powered tools. Leverage AI Insights: Use predictive analytics and generative AI to personalise outreach and optimise sales processes. Collaborate Across Teams: Work with marketing, technical specialists, and partners to deliver integrated solutions. Learn & Grow: Dedicate time to structured learning, including modules on AI fundamentals, ethical AI use, and consultative selling. Curiosity and a passion for tech Strong communication and problem-solving skills A growth mindset and willingness to learn Interest in AI and digital tools for business

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