We are the company that brings a smile to children's faces. Our mission is to put a smile on 8 billion faces and we are led by our purpose to provide carefree moments to children all around the world. With our iconic Capri-Sun brand, we aim to be the best tasting, sustainable, no.1 kids' drink. We are the ideal employer for thirsty people, who think in solutions, enjoy shaping a love brand and want to grow with us. We are looking for a Customer Business Manager - Grocery to join our sales team in London (W1W 6QE). This is a home based role with one day per week (or when required) in the London office. SCOPE OF THE ROLE This CBM role offers the opportunity to manage a diverse set of Grocery customers in a very established and strategically important area of the GB business. You will have full P&L responsibility for your customers and support the development of the long-term strategy with the Head of Sales. KEY ACCOUNTABILITIES You are the first point of contact for your customers, lead all negotiations and escalate where necessary You take P&L responsibility for delivering customer volume, NOS, Gross Margin vs. the agreed Annual Plan (AP) You support the development of the revenue growth management and pack price architecture of your channel in conjunction with your peers and head of sales You will be responsible for building a stakeholder map and influencing the relevant stakeholders at your customers to ensure best in class visibility, promotions, brand activations and listings of the Capri-Sun brand You are responsible for negotiating and delivering the joint business plans (JBPs) with your customers You are responsible for cost planning and cost notifications regarding projects and activities of your customers You are responsible for forecast accuracy vs. the agreed AP target - Leading the monthly forecast and P&L review process for your customers. Recommending course corrections where necessary You manage the trade spend budget with your customers vs. the agreed AP targets You analyse and evaluate both trade spend and promotional investment effectiveness, presenting findings and making recommendations on what works and does not work YOUR PROFILE Strong understanding of the GB retail, discounter and E-commerce landscape along with a minimum of 3 years’ experience working within these channels Minimum 2 to 3 years of working as a National Account Manager, Customer Business Manager or equivalent in FMCG in GB You display ownership mentality with an assigned group of customers, delivering results & seeking new opportunities You will be collaborating with internal stakeholders and with external senior buyers regularly. Hence emotional intelligence and understanding the importance of strong cross-functional collaboration is key to success in this role You are a natural problem solver and possess strong organisational skills You demonstrate a sense of urgency yet remain calm under pressure You are resilient & self-motivated to see projects through to completion You are a British citizen or have the right to work in the UK and are willing to come to the London office one day per week or as required WHAT CAN YOU EXPECT Competitive base salary Benefits package including pension scheme, life insurance, health insurance, 25 days of annual leave A commitment to our sustainability: our ambition is to be the most sustainable kids drink in the world Working for the biggest kids drink brand worldwide, being available in 120 markets A fast paced company, with an excellent leadership team and high growth ambitions Flat hierarchies and lots of opportunity to take leadership We are the company that makes the whole world smile. And we do it 6 billion times a year – whenever someone drinks one of our products! We’re thrilled about the great taste and natural ingredients in our products, and about how fun it is to drink Capri Sun. Our cult favorite brand, Capri Sun, is beloved by the young and young at heart in over 100 countries. We are the number one children’s beverage brand and the fourth largest juice brand worldwide. We have over 24 production sites around the world, and we cooperate with companies like the Kraft Heinz Company and Coca-Cola in longstanding partnerships. Our offices are based in Switzerland, Germany, United Kingdom, France, Austria, Poland, Dubai and China. At Capri-Sun you'll find all the characteristics of a privately-owned business, where our owner Dr. Hans-Peter Wild has grown the business through a ‘can do’ attitude with focus on innovation and quality. We are guided by our 5 core values of integrity, simplicity, excellence, entrepreneurship and solidarity. Our culture is open, entrepreneurial and fun with a strong focus on performance and growth opportunities. Working for Capri Sun means being able and empowered to make a real impact! Throughout the Capri Sun Group, we are guided by our five values: Integrity, Simplicity, Excellence, Entrepreneurship and Solidarity. Our culture is open, entrepreneurial and full of fun, with a focus on performance and growth opportunities. Working for Capri Sun means wanting to roll up your sleeves and pitch in, have a direct impact – and even better, you’ll get the chance to actively help shape things! We tackle challenges and grow and develop our people to achieve our vision. With our vision, we strive to achieve profitable growth, thereby bringing 8 billion smiles to faces all over the world, every single year. We are the best employer for all those who focus on solutions, want to assume responsibility and value the opportunity to succeed together with inspiring, professional colleagues. If you feel the same thirst for growth, appreciate flat hierarchies and have a “can do” spirit and a contagious smile, we might be just the right place for you! Our employees are top performers and the driving force behind our everyday growth. Of course, they need an excellent working environment to do so! During the last couple of years, we have worked hard at offering exactly this: a working environment in which our employees can excel. We are all the more proud that the renowned Top Employer Institute has distinguished us once again as Top Employer for Switzerland & Germany this year! Moreover, we have been recognized a Best Managed Company in Switzerland for operating at the highest levels of business excellence.